HRISHR System Support Analyst
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Job Summary
This role supports the maintenance and optimisation of Workday HCM and related HR systems ensuring data integrity efficient operations and a positive user experience. The Analyst contributes to system enhancements testing audits and day-to-day support while resolving Tier 1 global inquiries and escalating more complex issues as needed.
The role also involves supporting users through training managing global mailbox requests and assisting with system improvements to strengthen overall service delivery.
Provide timely triage resolution or escalation of global tickets and mailbox requests
Maintain HR systems through data fixes mass updates and routine system administration
Conduct weekly monthly and quarterly audits to ensure data accuracy and consistency
Support testing of system enhancements updates and new functionality
Assist in interface/integration issue resolution in collaboration with IT
Execute system updates (e.g. cost centres organisations locations reporting structures)
Prepare and analyse reports ensuring accuracy of data and insights
Support HR and Payroll audits (e.g. compensation job changes)
Deliver basic user training and support documentation
Create and maintain reports including ad hoc reporting as needed
Know foundational Workday information (e.g. business process extract data/reports EIB uploads issue resolution)
Contribute to process improvements and system clean-up activities
Participate in projects and initiatives to enhance HR system effectiveness
13 years of Workday or HCM system experience (required)
Effective written and verbal communication skills
Strong attention to detail with a focus on data accuracy and quality
Basic understanding of HR processes and data flows
Ability to learn systems quickly and work comfortably with data
Strong organisational and time management skills
Analytical mindset with the ability to interpret and communicate data
Customer-focused with strong service orientation
Ability to work collaboratively in a global cross-functional environment
Comfortable adapting in a fast-paced and evolving environment
Intermediate Excel skills
At Tech Data a TD SYNNEX Company our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
- Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.
Dont meet every single requirement Apply anyway.
At Tech Data a TD SYNNEX Company were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment based on merit without regard to race colour religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law. To support our diversity and inclusion efforts we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
Required Experience:
IC
About Company
Descubre TD SYNNEX ServiceSolv: expertos en transformación digital, análisis de datos, modernización tecnológica, y estrategias de marketing y ventas en LATAM
