Senior Support Analyst, Sales & Research with Multinational Institutional Brokerage and Investment Services

Key Areas of Responsibilities

• Act as the primary Hong Kong-based liaison between the local TechOps team clients internal staff and global Sales Research and Asset Management development teams.

• Coordinate operational activities ensuring alignment of technology deliverables with business priorities in all three domains.

• Ensure all Research and Asset Management IT teams maintain TechOps standards and procedures.

• Foster a DevOps mindset and culture across the Sales Research and Asset Management technology functions for greater automation collaboration and operational efficiency.

• Work with developers to properly onboard applications into the production environment including research publication tools sales enablement platforms and asset management investment systems.

• Coordinate deployment processes for containerized environments within Research and Asset Management IT (manage container image repositories version control and CI/CD pipelines).

• Influence and coach developers to improve logging application performance metrics and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms.

Requirements

• 5 - 10 years experience

• Database skills: Postgres Oracle.

• Strong Unix scripting for automation and operational support.

• Experience with containerized environments (Docker).

• Familiarity with Elastic Search Logstash Kibana stack (good to have).

• OS knowledge: Windows 10/7 Red Hat Enterprise Linux (RHEL).

• Experience with Kettle Pentaho for ETL and reporting.

• Demonstrates a strong sense of accountability ownership and professional discipline

• Excellent communication skills

• Bachelors degree or above in IT Business or related disciplines.

• This role is for night shift (9pm - 6 am)

Required Skills:

TechOps EngineerDevOps EngineerApplication Support EngineerDockerPentahoRed Hat Enterprise LinuxPostgresCI/CDProduction Support Specialist