Salesforce Program Manager

Prescience Decision Solutions

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Experience Required: 6years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Bangalore (Hybrid)

Experience: 5 Years

Key Responsibilities:

Act as the primary POC for Salesforce-related business issues

Troubleshoot across opportunity management account hierarchies CPQ CLM pricing and onboarding workflows

Partner with cross-functional teams (SalesOps BizSys Data Product Engineering Compliance) to resolve issues

Drive root cause analysis and implement scalable solution

Manage and prioritize multi-region escalations

Analytics & Insights:

Analyze Salesforce data to identify bottlenecks trends and inefficiencies

Track sales productivity issue resolution and operational performance

Build dashboards/reports and provide data-driven recommendations

Use storytelling to influence decision-making

Process Improvement & Automation:

Identify workflow gaps and drive process optimization & automation

Partner with Product/Engineering on system enhancements

Lead UAT rollout change management and adoption tracking

Create detailed documentation business cases and implementation plans

Stakeholder Management & Leadership:

Collaborate with commercial teams sales leaders and cross-functional partners

Drive alignment resolve conflicts and influence decisions in a matrixed environment

Executive Communication:

Create executive-ready decks business reviews and reports

Translate complex issues into clear actionable insights for leadership

Must-Have Skills:

5 years in Salesforce CRM (SalesOps Program/Business Ops Commercial Ops)

Strong understanding of Opportunity Mgmt Account Hierarchy CPQ CLM Sales workflows

Strong analytical and problem-solving skills

Advanced Excel/Google Sheets Salesforce reporting/dashboards

Excellent stakeholder management & communication skills

Experience creating executive presentations & business reviews

Strong program/project management skills

Ability to work independently in a fast-paced ambiguous environment

Good to Have:

Experience in sales operations / lead management / merchant acquisition

Familiarity with lead routing or enrichment tools

Experience working with Product & Engineering teams on automation/system implementations

Why Join
High-impact role with global exposure

Opportunity to drive Salesforce transformation and business efficiency at scale

Requirements

Must-Have Skills

5 years in Salesforce CRM (SalesOps Program/Business Ops Commercial Ops)
Strong understanding of Opportunity Mgmt Account Hierarchy CPQ CLM Sales workflows
Strong analytical and problem-solving skills
Advanced Excel/Google Sheets Salesforce reporting/dashboards
Excellent stakeholder management & communication skills
Experience creating executive presentations & business reviews
Strong program/project management skills
Ability to work independently in a fast-paced ambiguous environment

Benefits

Competitive salary and performance-based bonuses.
Comprehensive insurance plans.
Collaborative and supportive work environment
Chance to learn and grow with a talented team.
A positive and fun work environment.

Required Skills:

Salesforce CRM CPQ CLM Data Analysis Excel/Google Sheets Stakeholder Management Program Management Opportunity Management Account Hierarchy Sales Operations CRM Analytics Process Improvement UAT & Change Management Data Storytelling

Location: Bangalore (Hybrid)Experience: 5 YearsKey Responsibilities:Act as the primary POC for Salesforce-related business issuesTroubleshoot across opportunity management account hierarchies CPQ CLM pricing and onboarding workflowsPartner with cross-functional teams (SalesOps BizSys Data Product En...