Sales Manager
Job Summary
Key Responsibilities
Strategic Planning & Business Development
Export Strategy Formulate and execute a comprehensive export sales strategy
aligned with Muvtons long-term vision and revenue targets.
Market Expansion Identify evaluate and prioritise new export markets (Middle
East Europe Southeast Asia Africa Americas CIS countries) based on market
potential competitive landscape and strategic fit.
Revenue Ownership Own export revenue targets; develop annual and quarterly
sales plans; forecast accurately and deliver consistent growth.
New Business Acquisition Identify and convert new customers including OEMs
industrial distributors project contractors and institutional buyers in target
geographies.
Channel & Partner Management
Distributor Network Recruit onboard and manage overseas distributors and
channel partners; negotiate distribution agreements; drive partner performance and
loyalty.
Agent & Representative Management Appoint and manage sales
agents/representatives in key markets where direct distribution is not viable.
Partner Enablement Equip partners with product training marketing collateral
pricing tools and technical support to maximise their effectiveness.
Customer Relationship Management
Key Account Development Build and nurture strategic relationships with large
international OEMs and institutional customers; identify cross-selling and upselling
opportunities.
Customer Engagement Conduct regular customer visits business reviews and
technical presentations; ensure high levels of customer satisfaction and retention.
Issue Resolution Act as escalation point for critical customer issues; ensure timely
resolution in coordination with quality logistics and production teams.
Trade Operations & Compliance
Export Documentation Oversee export documentation LC/payment terms
negotiation shipping coordination and customs compliance.
Regulatory Compliance Ensure adherence to international trade regulations export
control laws sanctions and country-specific import requirements.
Incoterms & Contracts Negotiate commercial terms contracts and pricing in line
with Incoterms and company policies.
Market Intelligence & Competitive Analysis
Market Research Monitor global market trends customer preferences regulatory
changes and emerging applications relevant to castors and wheels.
Competitive Intelligence Track competitor activities pricing strategies and product
offerings; recommend proactive responses.
Voice of Customer Gather and synthesise international customer feedback; provide
inputs to product development and quality improvement initiatives.
Team Leadership & Development
Team Building Recruit mentor and develop a capable export sales team; build a
culture of accountability collaboration and continuous learning.
Performance Management Set clear KPIs and targets for team members; conduct
regular reviews; provide coaching and feedback.
Cross-functional Collaboration Coordinate with product management
manufacturing quality finance and logistics to ensure seamless order fulfilment and
customer experience.
international OEMs and institutional customers; identify cross-selling and upselling
opportunities.
Customer Engagement Conduct regular customer visits business reviews and
technical presentations; ensure high levels of customer satisfaction and retention.
Issue Resolution Act as escalation point for critical customer issues; ensure timely
resolution in coordination with quality logistics and production teams.
Trade Operations & Compliance
Export Documentation Oversee export documentation LC/payment terms
negotiation shipping coordination and customs compliance.
Regulatory Compliance Ensure adherence to international trade regulations export
control laws sanctions and country-specific import requirements.
Incoterms & Contracts Negotiate commercial terms contracts and pricing in line
with Incoterms and company policies.
Market Intelligence & Competitive Analysis
Market Research Monitor global market trends customer preferences regulatory
changes and emerging applications relevant to castors and wheels.
Competitive Intelligence Track competitor activities pricing strategies and product
offerings; recommend proactive responses.
Voice of Customer Gather and synthesise international customer feedback; provide
inputs to product development and quality improvement initiatives.
Team Leadership & Development
Team Building Recruit mentor and develop a capable export sales team; build a
culture of accountability collaboration and continuous learning.
Performance Management Set clear KPIs and targets for team members; conduct
regular reviews; provide coaching and feedback.
Cross-functional Collaboration Coordinate with product management
manufacturing quality finance and logistics to ensure seamless order fulfilment and
customer experience.
Brand Building & Representation
Trade Shows & Exhibitions Represent Muvtons at international trade fairs
exhibitions and industry conferences; generate leads and enhance brand visibility.
Marketing Collaboration Work with marketing to develop export-focused
campaigns catalogues digital content and promotional materials.
Required Qualifications
Area Requirement
Education Bachelors : degree in Engineering (Mechanical/Industrial preferred) or
Area Requirement
Education Bachelors : degree in Engineering (Mechanical/Industrial preferred) or
Business Administration
Experience 15 years in B2B sales with at least 7 10 years in export sales leadership
roles
Industry
Background
Manufacturing sector essential-castors material handling equipment
industrial components automotive ancillaries or hardware preferred
industrial components automotive ancillaries or hardware preferred
Export
Expertise
Expertise
Proven track record of building and scaling export business from India;
deep understanding of international trade practices
deep understanding of international trade practices
Geographic
Exposure
Exposure
Experience in at least two of the following regions: Middle East Europe
Southeast Asia Africa Americas
Southeast Asia Africa Americas