Head of Support Jobs in India

Key Responsibilities Install configure and commission electronic test equipment at customer sites. Provide on-site and remote technical support for hardware and software-related issues. Diagnose and troubleshoot PCB circuit and system-level faults. Conduct product demonstrations technical presentati...

Key Responsibilities: Lead mentor and develop a team of customer support executives to deliver outstanding technical support to business customers. Oversee and contribute to daily operations of the Customer Support desk (ticketing queue chat phone email) and Help Centre to ensure timely resolution o...

Responsibilities: Respond to customer inquiries via email chat and phone in a timely and professional manner. Troubleshoot and resolve technical issues for our external products or escalate them to the appropriate team when necessary. Document customer interactions feedback and solutions accurately...

Key Responsibilities: Provide administrative assistance to Contract Owners in all aspects of vendor management. Support the vendor onboarding process and maintain accurate up-to-date vendor information. Assist with contract administration by monitoring renewal timelines ensuring compliance and maint...

Job Title: SAP SD Support Consultant Job Location: Hyderbad India Roles and Responsibilities: Assist with SAP SD issues at the Level 1 and Level 2 levels. Address and resolve the complications that are linked to: Sales transaction management Delivery procedures Billing (integration with FI) Pricing...

About the Role: The Loan Servicing Customer Relations Support Specialist is responsible for supporting customers with their loan servicing inquiries and processing requests such as payoff statements. The role involves following established procedures handling emails researching in servicing systems...

Role: Application Support - Tech Lead Experience: 8 - 12 Years Location: Chennai (Work from Office) Notice Period: Immediate Joiner - 30 Days Job Description: Skills: AWS DevOps PC2 S3 Cloudwatch EKS Application support Networking OSS/BSS

About the company: A global technology company specializing in digital transformation services for the telecommunications media and technology (TMT) industries. It focuses on AI automation cloud and IoT to drive innovation and operational efficiency. Role: Project Manager Experience: 12 Years Locati...

Master Incident/Ticket Handling and ITIL processes o Capability to investigate cases by correlating application behavior application logs and configuration setup to customer questions. o Reservation Inventory Ticketing knowledge hands-on experience is a needed. Fluent English o Listening/Reading: Ca...

Job Description Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations mobile devices tablets meeting room equipment printers etc. - Software support: diagnosis and resolution of softwa...

Key Responsibilities: Installation and commissioning of Automated Test Equipment at customer sites Provide technical support and troubleshooting for electronic systems and PCBs Conduct product demonstrations and customer training Assist customers with test procedures and diagnostic workflows Prepare...

Greetings of the day! Role:UiPath RPA Support & Maintenance Specialist(Contract) Location:Bangalore Exp: 3years We are looking for an experienced UiPath RPA Support & Maintenance Specialist with at least 3 years of hands-on experience in supporting and maintaining UiPath automation solutions. The id...

The single point of contact for incidents service requests and all contacts for production support issues. We aim at recovering 90% of all non-code related incidents and requests or escalating them to resolver groups within company or at third parties involved in the service provided. As a Product S...

Exp: 3- 7 yrs Job Description: Technical Expertise: Proficiency in COBOL JCL DB2 VSAM MVS Endeavor TSO CICS Control-M and basic IBM utilities. Analyze intricate mainframe programs identify bottlenecks and optimize performance. Production Support: Maintain systems in the mainframe environment. Handle...

HIRING: Neo4j Application Support Engineer Location: Bengaluru Experience: 8-12 years Role: Application Support Engineer Neo4j Level: Team Lead / Consultant Domain: Data & AI Role OverviewWe are looking for an experienced Neo4j Application Support Engineer to support critical business applications a...

The ERP Support Engineer plays a key role in delivering technical support for QAD and Progress products. This role focuses on providing effective solutions for customer-reported issues managing technical inquiries and ensuring seamless system operation through troubleshooting and resolution efforts....

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the development and im...

Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies premium calculations and policy status.Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating...

Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies premium calculations and policy status.Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating...

Application Monitoring (Monitoring application processes Incident & Fault Analysis Simple Rectification)Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application and its functionality along with the key technology using wh...