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Customer Support Head
Job Location:
Monthly Salary:
Posted:
1 September 2026 (2 days ago)
Posted:
Application Deadline:
29 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
- Install configure and commission electronic test equipment at customer sites.
- Provide on-site and remote technical support for hardware and software-related issues.
- Diagnose and troubleshoot PCB circuit and system-level faults.
- Conduct product demonstrations technical presentations and customer training programs.
- Assist customers in implementing testing methodologies and application workflows.
- Prepare service reports installation records and technical documentation.
- Coordinate with internal R&D and production teams to resolve technical issues and improve product performance.
- Prepare service quotations support AMC activities and follow up on customer requirements.
- Build strong customer relationships and ensure high levels of service satisfaction.
- Travel to customer locations for installations maintenance and technical support as required.
