System Engineer

Responsibilities

• Administer and support Microsoft 365 services including Exchange Online Teams SharePoint and OneDrive.
• Manage enterprise Windows endpoints using Microsoft Intune SCCM Autopilot Group Policy and Microsoft Entra ID.
• Perform Windows 11 deployments OS upgrades endpoint imaging software packaging and device lifecycle management.
• Deploy monthly security patches software updates and compliance policies across enterprise endpoints.
• Support identity and access management including Active Directory Entra ID Conditional Access MFA and user lifecycle management.
• Provide hands-on technical support for endpoint-related incidents and infrastructure issues while ensuring SLA compliance.
• Assist with technology rollouts endpoint refresh projects and Microsoft 365 migration initiatives.
• Coordinate with infrastructure security and regional IT teams to deliver enterprise IT projects.
• Maintain technical documentation operational procedures and asset records.

Requirements

• 5 years of experience in System Engineering End User Computing or Workplace Technology within an enterprise environment.
• Strong hands-on experience with Microsoft Intune SCCM Windows Autopilot and Microsoft 365 administration.
• Experience managing Active Directory Microsoft Entra ID Group Policy and Windows endpoints.
• Familiarity with Windows 10/11 deployment patch management endpoint compliance and device imaging.
• Exposure to Microsoft Azure VMware or virtualization technologies is advantageous.
• Experience supporting enterprise users in a corporate environment.
• Good troubleshooting skills with a proactive and hands-on approach.
• Fluent Cantonese and good English communication skills.