Senior Product Executive – IBM
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Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
We are looking for a proactive and customer-focusedProduct Support Executiveto join our team.
Responsibilities:
- Serve as the first point of contact for customer inquiries and product-related issues.
- Provide prompt and accurate support via phone and email
- Responsible for working closely with product team achieving both company sales target.
- To handle customers inquiry including License quotation order processing and order cancellation etc.
- Backup for Product Manager
- To perform other related administrative duties
Requirements:
- Diploma or Degree in Business IT or related field.
- 12 years of experience in customer support technical support or product-related roles.
- Strong communication and interpersonal skills.
- Problem-solving mindset with attention to details
- Ability to work independently and as part of a team.
Required Experience:
Senior IC
About Company
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more
