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Senior Associate Associate (Customer Service) (SFGS)


Job Location:

Kowloon - Hong Kong

Monthly Salary: Not provided by the employer
Posted: 19 July 2026 (30+ days ago)
Application Deadline: 16 October 2026
Vacancies: 1 Vacancy

Job Summary

Our client is a Leading Finance Company they are currently seeking for a Senior Associate / Associate (Customer Service)to join their team.

Senior Associate / Associate (Customer Service)


Responsibilities:
  • Handle customer enquiries and complaints through inbound and outbound calls.
  • Establish and maintain good customer relationship by providing professional customer care services.
  • Assist the applicationsunder the SME Financing Guarantee Scheme (SFGS).
  • Perform ad-hoc duties as assigned.

Requirements:
  • Diploma or above.
  • Minimum 1 year solid Customer Service experience preferable in Call Centre and Customer Services.
  • Familiar with MS Office and word processing (English & Chinese).
  • Proficient in spoken and written Cantonese English and Mandarin.
  • Strong problem-solving skills and presentation skills.

Interested candidates please send your resume (MS Word document) including employment history present and expected salary to

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(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)

Required Experience:

Senior IC


About Company

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Established in 1997, Delken is one of the most reputable recruitment, payroll, human resources and business process outsourcing company in Hong Kong.

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