Reservations Agent
Job Summary
Job Summary
- Process all reservation requests changes and cancellations received by phone fax or mail
- Answer enquiries about property facilities or services and room accommodations
- Ensure service standards are met and in compliance with hotels brand values
- Respond to guest requests and ensure fulfillment of their needs
Job Requirements
- Diploma or Degree in Hospitality Management or related disciplines
- Relevant experience in hotel industry is preferred
- Passionate and service oriented
- Good command of written and spoken Chinese andEnglish
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more