Regional MAC Lead

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What this job involves

The Regional MAC Lead provides senior regional leadership for the Move Add Change (MAC) function across the APAC portfolio. This role is accountable for regional MAC strategy standards governance and performance and people management while also providing critical Facilities Management (FM) leadership input into major real estate transformation transition and mobilisation initiatives.

The role combines regional MAC governance and delivery oversight with FM representation for complex live-environment change programmes ensuring continuity between project execution and business-as-usual operations effective risk management and operational readiness.

What your day-to-day will look like:

Transforming the Regional MAC Function

• Provide regional leadership of the APAC MAC function including functional oversight of country MAC delivery teams and central MAC support.

• Define and drive regional MAC strategy governance and operating frameworks aligned with REO and FM objectives.

• Act as the primary regional escalation and decision point for MAC-related activities.

• Take budgetary control and lead commercial management for the function across all countries ensuring alignment to JLL and client procurement and financial requirements

• Drive standardization simplification and continuous improvement of MAC processes reporting and controls.

• Leverage data metrics and technology to enhance visibility control and performance across the portfolio.

Transformation Transition & Mobilisation

• Act as the Facilities Management representative for major real estate and portfolio transformation initiatives.

• Provide FM input into project phasing sequencing construction readiness and operational integration.

• Lead transition and site mobilisation planning to ensure seamless handover from projects into live operations.

• Coordinate closely with Business Units project delivery teams and country FM teams to maintain service continuity.

• Support operational readiness change management and risk mitigation during complex change activity.

Client & Stakeholder Management

• Develop and maintain strong trusted relationships with regional and country-level client stakeholders.

• Ensure MAC delivery meets contractual obligations KPIs and agreed service levels.

• Provide clear consistent regional communication reporting and escalation pathways.

• Represent the MAC and FM function with professionalism and a client-first mindset.

Leadership & People Management

• Provide functional leadership to country MAC leads and regional MAC resources.

• Promote a culture of collaboration accountability health & safety and service excellence.

• Support capability development succession planning and effective resource allocation.

• Drive alignment and collaboration between MAC FM and project delivery teams.

Experience & Qualifications

• Extensive experience in MAC workplace delivery facilities management or project transition roles within corporate real estate.

• Demonstrated experience leading regional or multi-country teams and governance frameworks.

• Strong understanding of FM operations within live business environments.

• Proven ability to manage interfaces between capital projects and operational teams.

• Strong analytical organisational and stakeholder management skills.

• Degree in Project Management Construction Management Facilities Management Engineering or related discipline (preferred)

• Fluent written and verbal English; additional APAC languages advantageous.

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Desired or preferred experience and technical skills

Client Focus & Relationship Management

Demonstrates a proactive professional client-first approach.

People Management & Team Leadership

Leads develops and influences teams across cultures and geographies.

Program Management & Organisational Skills

Effectively manages multiple complex initiatives in fast-paced environments.

Problem Solving & Strategic Thinking

Anticipates risks manages ambiguity and delivers practical long-term solutions.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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