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Personal Shopper
Job Location:
Monthly Salary:
Posted:
31 May 2026 (30+ days ago)
Posted:
Application Deadline:
28 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
HBX is a global e-commerce platform and retail destination for the worlds most well-known and up-and-coming brands in menswear womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture HBX focuses on delivering the latest trend-setting fashion accessories shoes home and lifestyle goods to its customers. With the HBX e-commerce platform shipping to over 80 markets worldwide it has a retail store in Hong Kong.
HBX is looking for a commercially minded culturally connected Personal Shopper to deliver a best-in-class client experience across our e-commerce platform. Youll own a portfolio of clients drive revenue through expert styling and act as a true brand ambassador for one of Asias leading fashion destinations.
Responsibilities:
- Drive tangible and intangible revenue through client acquisition retention growth and satisfaction.
- Drive sales and maximize average deal size through offering knowledgeable and professional styling advice to clients.
- Manage day-to-day relationships with your assigned clients driving acquisition retention and reactivation of lapsed accounts.
- Identify opportunities to acquire new clients.
- Activate loyalty benefits for qualified clients and consistently find ways to surprise delight and reward your clientele.
- Maintain a deep up-to-date knowledge of global fashion trends drops and street culture relevant to the HBX community.
- Work closely with retail buying marketing and other e-commerce teams to align the client experience with platform priorities.
- Represent HBX with professionalism and passion in every client interaction online and offline.
- Support reporting manager with ad-hoc tasks and duties.
Requirements:
- 2 years in a 1-to-1 client-facing role within fashion retail or luxury. E-commerce sales experience is strongly preferred.
- Target-driven with a proven sales track record and the ability to manage a client portfolio with autonomy.
- High proficiency in written/spoken Cantonese and English Mandarin proficiency is a plus.
- Genuine passion for contemporary and luxury fashion. Understanding of fashion and consumer culture across Hong Kong Taiwan mainland China South Korea and Japan markets is a strong advantage.
- Excellent organisation strong attention to detail and the initiative to work independently in a fast-paced digital environment.
- Experience with CRM tools clienteling platforms or luxury/streetwear brand relationships.
- Comprehensive knowledge of industry news and trends.
- Individuals with the desire to learn/possess knowledge of the climate will also be considered.
If you think youve got what it takes please provide your cover letter CV and expected salary.
This position is based and located in Hong Kong. Candidate must be eligible to work in Hong Kong.
Personal data collected is for recruitment purposes only.
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About Company
HYPEBEAST was launched in January 2005 as a one-stop news source for internet-savvy fashion enthusiasts. Frustrated with having to browse multiple sites to keep up with the latest information, the creation of HYPEBEAST allowed for the latest news to be broadcasted through one specific ... View more
