Operations Associate (Part-Time) K11 Musea
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Job Summary
WHY JOIN ALO
Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
ALO is coming to Hong Kong!Were thrilled to announce the opening of our new K11 location this September and were looking for a number ofPart-Time Operations Associates to join our team.
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating completing work and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink
- Investigate and root cause inventory accuracy issues partnering with the General/Store Manager to escalate process or system gaps
- Support execution of key operational functions including shipment receiving and processing reverse transfers sales floor recovery intra-day sales floor replenishment floor set updates and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting budgets expenses inventory control supplies vendor relationships technology and facilities to ensure maintained and maximised
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business team and guests
- Execute company-level operations-focused directives projects and initiates in partnership with the Operations & Visual Management team.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Duties require constant movement in and around the store including the sales floor and back of house. When not actively assisting guests this position takes initiative to perform other tasks as needed to keep store clean safe inviting and operating efficiently.
Operations AssociateQualifications
- Preferred 1 years prior work experience in a client-centric sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALOs Guiding Principles
- Self-motivated with a desire to achieve results and excel individually and as a team
- Ability to perform manual handling tasks including lifting carrying pushing or moving items of up to approximately 10-15kg in a safe manner
- Ability to carry out physical duties associated with a retail environment including bending reaching kneeling and climbing ladders where required
- Ability to stand and remain active for extended periods during a shift
- A generous ALO team discount plus a complimentary ALO Wellness Club membership offering unlimited access to ondemand yoga and fitness classes led by worldclass instructors
- Competitive salary along with monthly store incentives that recognise performance momentum and shared wins as we grow together
- A quarterly clothing allowance to support allday movement
- Extensive career growth opportunities as ALO continues to expand across Hong Kong
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Required Experience:
IC
About Company
Shop the best yoga wear & accessories for yoga and working out. Wear-tested by yogis for the best fit. Shop celeb-approved yoga pants, workout tights, leggings, capris & lounge for women & men at aloyoga.com.
