Macau Policy & Operation Manager

Job Description

Overview

At our company we are united by a purpose to discover develop and deliver medicines that protect lives and strengthen public health. This role is responsible for shaping Macaus policy environment and leading key local business operations to support our company strategic priorities. Acting as the primary in-market interface with government stakeholders industry partners and the distributor the role will combine policy shaping stakeholder engagement tender coordination pricing and inventory governance and operational follow-through. The role requires a strong understanding of the business excellent external judgment and the ability to influence policy discussions in a compliant and constructive way to advance patient access healthcare innovation and sustainable business execution in Macau.

At our company Hong Kong Macau & Taiwan our mission is to transform breakthrough science into life changing medicines that save and improve lives worldwide. We are the #1 market in Asia Pacific by revenue. We pride ourselves on a growing and robust in-line portfolio a broad and deep pipeline and an unwavering commitment to scientific excellence integrity and ethical standards. Our culture champions a vibrant inclusive workplace where collaboration team spirit and relentless pursuit of excellence drive our collective success.

WHAT YOU WILL DO

Main Responsibilities:

• Maintain a deep understanding of the Macau healthcare policy landscape including emerging policy developments in regulatory healthcare financing procurement tender developments stakeholder priorities and industry dynamics and assess implications for our company portfolio and business strategy

• Build and maintain strong relationships with relevant government stakeholders healthcare institutions industry associations and other key external partners.

• Translate our company Macaus business priorities portfolio needs and access challenges into clear policy priorities stakeholder engagement plans and advocacy narratives.

• Proactively identify policy risks and opportunities that may impact market access pricing reimbursement tenders product availability or commercial execution.

• Develop and execute stakeholder engagement strategies to inform policy discussions shape external understanding of our company priorities and advocate for patient access innovation recognition and sustainable healthcare investment in Macau.

• Support preparation for high-stakes government and stakeholder discussions including briefing materials key messages scenario planning and follow-up actions.

• Collaborate with internal cross functional teams to ensure Macau market opportunities risks and operational issues are surfaced early and addressed effectively.

• Ensure all external engagement and advocacy activities are conducted in line with company policies compliance standards and applicable laws.

Operations:

• Oversee key market operations and serve as the primary interface with the Macau distributor.

• Coordinate cross-functional support for commercial priorities including tender management and consumption tracking.

• Act as the local in-market representative and support smooth office operations and external coordination.

WHAT YOU MUST HAVE

Requirements and Qualifications:

• Bachelors degree in Business Life Sciences Public Policy or a related discipline

• Minimum of 5 years experience engaging with government public-sector regulatory and/or institutional stakeholders in Macau

• Strong understanding of how policy regulation procurement and government decision-making influence business outcomes.

• Candidates with healthcare/pharmaceutical experience and a well-established network within the Macau government and healthcare ecosystem is preferred; experience in other highly regulated industries in Macau may also be relevant

• Strong influencing negotiation and stakeholder management skills with the ability to build trust and credibility with senior external stakeholders

• High judgment discretion and maturity in managing sensitive external relationships and business-critical discussions.

• Ability to operate independently as the companys key local representative while staying closely aligned with regional and local commercial teams.

• Strong written and verbal communication skills with the ability to develop persuasive messages for senior stakeholders; Proficiency in English and Chinese; knowledge of Mandarin is an advantage

• Experience working with distributors tender processes pricing governance and market operations is desirable

• Strong business acumen with the ability to translate policy and operational insights into actionable priorities

Who we are

We are known as Merck & Co. Inc. Rahway New Jersey USA in the United States and Canada and MSD everywhere else. For more than a century we have been bringing forward medicines and vaccines for many of the worlds most challenging diseases. Today our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here you have that opportunity. You can put your empathy creativity digital mastery or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving so if you are among the intellectually curious join usand start making your impact today.

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

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