Logistics Executive, Plan & Book Service Delivery

Our client is a Global Company that innovates optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive Plan & Book to join their team.

LOGISTICS EXECUTIVE PLAN & BOOK - Service Delivery

Responsibilities

• Owns back-end process of order management based on the schedule planning provided by the Solutioning team timely and ensures orders and booking processing KPIs are met.
• Review customer(s) orders through the system and ensure accurate data entries in compliance with the SOPs and organization policy. Follow-up tasks could include but are not limited to:
• Place order with Supplier(s) and place booking with Carrier(s) and ensure receipt of order and booking confirmation
• Follow through with order status till the container is loaded systematically
• Validate packing list against orders and thereafter final load systematically.
• Complete and/or close the orders in the system thereby ensure all system requirements are fulfilled to enable digital order/ booking tracking
• Process order amendment in accordance to the revised solution/ plan provided by the Solutioning team.
• Tracks order fulfilment rate and ensure data is fully visible systematically.
• Owns data accuracy and completeness in the system

Desired Skills & Experience

• Diploma in Business Administration or other discipline.
• 2-3 years of experience in order service delivery role preferably in freight forwarding environment or in Supply Chain related roles
• Strong interpersonal skills to enable effective cross functional teamwork.
• Good spoken and written communication skills.
• Self-starter and fast learner who can work independently.
• Ability to follow up on shipment orders effectively.
• Ability to work well under pressure.
• Customer oriented and result focus.
• Excel/ words savvy.
• Will be an advantage if has experience in using CW1 system.