Lead Software Engineer, Client On-boarding & Integration Specialist, Equities Electronic Trading

We have an opportunity to impact your career and provide an adventure where you can push the limits of what is possible.

As a Lead Software Engineer at JPMorganChase within the Client On-boarding & Integration Specialist team you will join our Equities Electronic Trading technology team - a highly-skilled business-aligned group of technologists responsible for building and operating JPMorgans cutting-edge Ultra Low Latency Trading platform. The platform provides services spanning exchange and client connectivity DMA risk checking order management RFQ IOI contribution market data and trade capture.

This is a senior hybrid role bridging client-facing FIX on-boarding with integration / DevOps responsibilities for the underlying trading platform. As a VP you will own the end-to-end on-boarding experience for new clients and partners - from FIX session design and configuration through environment build-out and certification to production cut-over and ongoing support - while also leading and mentoring on the broader engineering release and resiliency agenda. You will partner directly with Sales Electronic Client Solutions and Trading desks and represent the platform to external clients brokers and vendors.

The successful candidate must be comfortable operating as a front-office specialist in a high-pressure fast-paced environment where time-to-market is critical but never at the expense of quality stability or performance.

Job responsibilities

• Lead the on-boarding process for new clients and partners on to our equities electronic trading systems ensuring a seamless integration with our DMA OMS and risk infrastructure.
• Serve as the primary technical point of contact and trusted advisor for clients during on-boarding providing hands-on guidance and senior-level escalation support.
• Configure certify and test FIX connections (and other financial messaging protocols) end-to-end to ensure they meet client specifications internal standards and industry conformance requirements.
• Build and maintain network connectivity and FIX session connectivity between internal applications and external clients / business partners; liaise with network infrastructure and counterparty technical teams.
• Troubleshoot and resolve complex technical issues that arise during on-boarding and early production life owning resolution to closure.
• Develop and maintain comprehensive documentation for each client on-boarding project - specifications FIX rules of engagement design documents and run-books.
• Provide training and ongoing support to clients on the use of our trading systems and FIX interfaces.
• Continuously improve the on-boarding process by identifying gaps automating repeatable steps and embedding best practices across the team.
• Mentor and coach junior on-boarding engineers and act as a subject-matter expert for the wider organisation.
• Build out and enhance development UAT and certification environments used for client integration and platform development.
• Drive ITSM and release management - integrating client and platform changes into release tickets coordinating cut-overs and communicating with stakeholders across regions.
• Contribute to resiliency design and setup including persistence replication fail-over and DR / HA architecture.
• Design and implement test automation for FIX certification regression and platform validation.
• Lead or contribute to cyber-security and stability initiatives across the trading stack.
• Share responsibility for Dev UAT and Production support with teammates including participation in on-call rotations where required.
• Work across the entire software development lifecycle for platform deliveries - requirements gathering design implementation testing deployment and hand-over to operate teams.
• Stay current with industry trends and developments in FIX electronic trading and exchange connectivity and feed those back into the platform roadmap.

Required qualifications capabilities and skills

• Minimum of 10 years experience in a FIX on-boarding client integration or closely related role within the financial services industry - ideally in equities electronic trading / DMA - with a clear track record of operating at a senior / VP-equivalent level.
• Strong hands-on understanding of the FIX protocol and electronic trading systems; ability to read FIX logs debug session and application-level issues and reason about rules of engagement.
• Proven track record of successfully on-boarding clients end-to-end in a front-office environment including managing complex multi-stakeholder integrations.
• Solid understanding of computer-science fundamentals and experience in real-time high-performance and/or e-trading systems.
• Proficiency in a scripting language such as Python or Perl for automation certification and testing.
• Good knowledge of Unix / Linux commands and shell scripting.
• Familiarity with network protocols connectivity (TCP multicast cross-connects extranets) and security practices.
• Excellent problem-solving skills attention to detail and the ability to manage multiple client and platform projects simultaneously under tight deadlines.
• Excellent verbal and written communication skills with the ability to engage credibly with clients sales trading and senior internal technology stakeholders.
• Creative analytical quick-thinking pragmatic with an aptitude for solving problems with technology.
• Demonstrated experience mentoring junior engineers and contributing to team culture.

• Degree-level qualification in Computer Science Mathematics Physics Engineering or a related discipline.
• Programming experience in C / C / Java is a strong plus.
• Experience building and supporting high-performance and resilient applications in a real-time / low-latency environment.
• Experience working in a team with a strong software development process (build test deploy) and modern toolchain (Git Jira Confluence CI/CD).
• Experience with test automation frameworks and FIX certification tools.
• Exposure to exchange connectivity DMA smart order routing or risk-checking platforms.
• Certification in FIX protocol or related areas is a plus.