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IT Business Analyst
Job Location:
Monthly Salary:
Posted:
28 May 2026 (30+ days ago)
Posted:
Application Deadline:
25 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsibilities
- Coordinate with business stakeholders external vendors and internal IT teams to ensure smooth end-to-end project delivery.
- Participate in project stand-ups/sync meetings and recurring business review sessions.
- Provide weekly status updates to the IT Operations team including sufficient technical detail.
- Conduct business and functional analysis to verify that solutions meet business operational and audit requirements.
- Partner with the Project Manager and business users to triage and report issues with clear technical details to support effective troubleshooting.
- Collaborate with system vendors and internal IT teams to ensure the successful deployment of the PMS and its integration with related systems.
- Work with vendors to create review and update project documentation including user manuals SOPs data flow diagrams and system integration diagrams.
- Coordinate with the Project Manager vendor and IT Operations to arrange knowledge transfer complete service design and prepare all handover materials to enable smooth transition to operations.
- Support UAT parallel runs and go-live activities.
Experience (Minimum / Preferred)
- Minimum: 6 years of experience in Business Analysis or an equivalent role.
- Minimum: 4 years of experience in the Hospitality industry with a solid understanding of day-to-day business operations.
- Advantage: Experience working in Agile delivery environments.
- Strong communication skills in written and spoken English and Chinese.
- Excellent problem-solving process management and negotiation skills.
- Added advantage: Experience in software development.
- Added advantage: Familiarity with Hotel Casino and/or Retail operations.
- Well-organized self-motivated and able to work effectively under pressure.
