Enter a job title or keyword
Enterprise Technology Services Application Support Specialist (Electronic Trading & Regulatory) – Mandarin Speaker Hong Kong
Job Location:
Monthly Salary:
Posted:
3 August 2026 (30+ days ago)
Posted:
Application Deadline:
4 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Enterprise Technology Services - Application Support Specialist (Electronic Trading & Regulatory) Mandarin Speaker -Hong Kong
Location
Hong Kong
Business Area
Sales and Client Service
Ref #
Description & Requirements
Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business finance and government an edge by connecting them to a dynamic network of news people and ideas. To do that we need a constant flow of ideas energy innovationwhich is where you come in. At Bloomberg you will have the opportunity to go above and beyond and to take risks.
In capital markets buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg. Our Enterprise Technology team is trusted with the design delivery and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell-side firms and pride ourselves in our quality rapid time to market and ability to solve for the most comprehensive and challenging workflows.
Whats the role
As a member of the Enterprise Technology Services group you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists you will be responsible for servicing the production needs of our customers. Youll be strategically focused on the overall customer experience as well as developing a strong relationship with them from handling production support issues through to proactive engagements with existing clients.
As you will be part of a client-facing team in Asia you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX XML MQ and APIs. You will work closely with our engineers solutions architects and product development in uncovering opportunities managing production releases and positioning enhancements.
Well trust you to:
- Analyze and troubleshoot issues for our global clients production environments. Examine their root cause and offer a solution in a timely manner working directly with customers and internal stakeholders across functions.
- Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes.
- Partner with Account Management in our electronic trading and regulatory businesses to provide proactive engagements with our client base.
- Ensure a smooth life-cycle experience when clients move from project implementation to production support.
Who You Are:
Youll need to have:
- Minimum 3 years of working experience in a technical support role within the financial services industry with a good understanding of incident management and change management processes.
- A STEM background with recent experience working in the financial markets.
- Fluency in Mandarin and English for the seamless facilitation of intricate technical exchanges with stakeholders.
- Demonstrated experience using financial data transfer protocols (MQ SFTP Web APIs) paired with a deep understanding of FIX messaging (including session-level troubleshooting order flows and analyzing standard message types).
- Demonstrated ability in multi-tasking time management and prioritizing in a fast-paced environment.
- Interest and aptitude in technology with a basic understanding of connectivity and automation.
Wed love to see:
- Familiarity with Order Management Systems (OMS) or Execution Management Systems (EMS) and how they interact within the broader electronic trading ecosystem.
- Domain knowledge and asset class expertise regarding market structure in specific areas (e.g. Equities Fixed Income FX or Derivatives).
- Experience with enterprise log analysis and monitoring tools (e.g. Splunk Kibana ITRS Geneos) to proactively identify and resolve production issues.
- Exposure to Broker/Dealers Exchanges Hedge Funds or Regulatory Reporting requirements.
- Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl).
- Experience with SQL or transactional databases.
- Proficiency in diagnosing and resolving connectivity issues across diverse network types such as LANs WANs and TCP/IP.
- Hands-on experience with UNIX/Linux environments and scripting languages (e.g. Python Bash Shell) to build internal tooling automate manual workflows and drive team efficiency.
If this sounds like you:
Apply if you think were a good match. Well get in touch to let you know what the next steps are but in the meantime feel free to have a look at this: Bloomberg
Were individuals with diverse backgrounds talents and experiences who take on big challenges and create even bigger impact through our work. Were interested in what makes you you and how we can create opportunities for you to channel your unique personal energy and grow to your fullest potential.
Learn more about our office and benefits:
Hong Kong Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture values and the people behind our success.
Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more
