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Data Support Analyst APAC EquitiesMulti-Asset, Hong Kong
Job Location:
Monthly Salary:
Posted:
2 July 2026 (30+ days ago)
Posted:
Application Deadline:
29 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Data Support Analyst - APAC Equities/Multi-Asset Hong Kong
Location
Hong Kong
Business Area
Data
Ref #
Description & Requirements
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients around the clock - from around the Data we are responsible for delivering this data news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems products and processes - all while providing exceptional customer support to our clients.
Our Team:
The Global Data Analytics Team is the frontline customer service provider for Bloombergs Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with datas domain based teams to help confirm and support data related inquiries through the ADSK system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.
The team is structured into domain based teams across three asset classes with Equity Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Datas departments: Companies Securities Managed Investment and Benchmarks Content Acquisition and the Data Management Lab teams.
Whats the role
Our Data Support Analysts are the front line of customer service for Data supporting both internal and external this role your core responsibility will be supporting Bloomberg clients through our Help Desk which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloombergs customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business; therefore the ability to effectively connect with partners in different regions and roles is essential.
Well trust you to:
- Provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
- Use your customer service skills and subject matter expertise to educate and inform our clients
- Build and maintain relationships with key internal and external stakeholders (such as Enterprise Support Analytics and Data Product Teams)
- Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
- Enhance customer operational performance by using Help Desk resources
- Actively seek out opportunities for self-improvement keeping up with new product training and process knowledge
- Make independent decisions to resolve customer issues with strong problem solving skills
Youll need to have:
- Up to 3 years of work experience in the financial services industry including exchanges market data providers financial technology or financial institutions
- Experience working in customer service roles where youre interacting with both internal and external clients eg customer support or helpdesk roles
- Proven written and verbal communication skills in English
- A bachelors degree or higher in relevant data technology or financial field or degree-equivalent qualifications
- Proven ability to multitask effectively remain professional under pressure and meet deadlines in a fast-paced dynamic environment
- Strong analytical and problem-solving skills with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
- Aptitude to work both independently and collaboratively within multidisciplinary teams demonstrating self-motivation and adaptability
- Demonstrated continuous career growth within an organisation
Wed love to see:
- Proficiency in Japanese Korean and/or Chinese
- Proficiency in Microsoft Office suite & Google Drive
- Proficiency in data analytics tools such as QlikSense or Tableau
If this sounds like you:
Apply if you think were a good match. Well get in touch to let you know what the next steps are but in the meantime feel free to have a look at this: more about our office and benefits:
Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more
