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Customer Service Officer (5 days)
Job Location:
Monthly Salary:
Posted:
21 July 2026 (30+ days ago)
Posted:
Application Deadline:
18 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is a Leading Direct Sales Company mainly inskin care personal care beauty health products they are currently seeking aCustomer Service Officer to join their team.
Customer Service Officer (5 days)
Responsibilities:
Customer Service Officer (5 days)
Responsibilities:
- Provide Customer Service to walk-in customers and answer phone enquiry
- Familiar with R4 Plan and ENP system.
- Facilitating the smooth operation of system of membership.
- Encodes the membership registration form in the ENP system.
- Ensures proper sales invoicing through ENP and manual cash bill for LC/RO/Online application of new members and existing members.
- Ensures receivable payment by members thru cash check credit cards or automatic debits.
- Ensures tallied daily sales report submitted to Finance department.
- Answer customer questions/inquires and provide information on promos procedure and policies.
- Process stock exchange/return in accordance with Company policies.
- Other ad-hoc duties as assigned.
- Diploma or above
- At least 2-3 years relevant experience preferably in the frontline customer service
- Competent in using computer system
- Proficiency in Ms Words Excel and Powerpoint
- Pleasant personality and able to interact well with all levels
- Organize neat and able to work independently
- Uphold professional ethics respect and observe confidentiality requirements
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Required Experience:
Unclear Seniority
About Company
Established in 1997, Delken is one of the most reputable recruitment, payroll, human resources and business process outsourcing company in Hong Kong.
