Customer Service Assistant Manager (5 days)
Posted:
19 July 2026 (30+ days ago)
Application Deadline:
16 October 2026
Vacancies:
1 Vacancy
Job Summary
Our client is a Leading Direct Sales Company mainly inskin care personal care beauty health products they are currently seeking aCustomer Service Assistant Manager to join their team.
Customer Service Assistant Manager ( 5 days work)
Responsibilities:
Customer Service Assistant Manager ( 5 days work)
Responsibilities:
- Manage and support the CS team to serve distributors and customers
- Develop close relationships with HK and Macau distributors
- Liaise and collaborate with external parties to ensure smooth execution of order processing and merchandise delivery
- Answer customers queries in WhatsApp and WeChat. Resolve quality and delivery problems in online or retail shopping
- Update and enforce company SOP and members handbook
- Supervise and train team of CSOs for good manners and maintain high standards in serving customers
- University degree
- 2 years experience in managerial supervision
- Strong organizing and planning skills
- Excellent people skill and problem solving technique preferably in online shopping industry
- Willing to work after office hours and at weekends for distributor related events
- Good knowledge of Excel and PowerPoint
- Self-motivated detail-minded and willing to learn
- Proficient in spoken and written English Cantonese and Putonghua
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Required Experience:
Manager
About Company
Established in 1997, Delken is one of the most reputable recruitment, payroll, human resources and business process outsourcing company in Hong Kong.