Chubb Life HK Manager, Compliance

Role Summary
The Compliance Manager is responsible for supporting and overseeing the compliance framework for the life insurance business. The role ensures that business activities products sales practices and internal controls comply with applicable laws regulations regulatory guidance and internal policies. The Compliance Manager works closely with business legal risk operations and distribution teams to promote a strong compliance culture and manage regulatory risk.

Key Responsibilities

• Develop implement and maintain compliance policies procedures and controls for the life insurance business.
• Monitor regulatory developments and assess their impact on products sales practices operations and disclosures.
• Provide compliance advice on product design marketing materials customer communications and sales processes.
• Review policy brochures scripts training materials and other customer-facing documents.
• Conduct compliance monitoring thematic reviews and issue tracking to identify gaps and recommend remediation.
• Support regulatory filings reporting and responses to regulator inquiries or examinations.
• Investigate compliance incidents breaches complaints and potential misconduct and coordinate corrective actions.
• Deliver compliance training and awareness programs to employees and intermediaries.
• Work with business stakeholders to embed compliance requirements into new initiatives projects and process changes.
• Maintain records management information and reporting on compliance activities issues and key risks.
• Support other relevant compliance obligations as required.
• Liaise with internal and external auditors regulators and other stakeholders as needed.

Required Qualifications

• Bachelors degree in Law Business Finance Insurance Risk Management or a related discipline.
• Minimum of 58 years of compliance legal risk audit or regulatory experience in the life insurance or financial services industry.
• Strong knowledge of life insurance regulatory requirements product governance sales conduct and consumer protection principles.
• Familiarity with data privacy complaints handling and internal control frameworks.
• Excellent written and verbal communication skills.
• Strong analytical problem-solving and stakeholder management skills.
• Ability to work independently manage multiple priorities and exercise sound judgment.

Preferred Qualifications

• Professional certifications in compliance risk insurance or related fields.
• Experience working with regulators external auditors or in a regional compliance environment.
• Knowledge of agency broker or digital distribution compliance.