Enter a job title or keyword
Chubb Life HK Case Manager, Case Management
Job Location:
Monthly Salary:
Posted:
3 September 2026 (26 days ago)
Posted:
Application Deadline:
1 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Qualifications
- Act as the primary contact point for servicing support to brokerage / partnership channels to ensure that the queries / concerns are addressed timely and effectively.
- Assist in refining and enhancing the servicing framework model to support distribution channels including but not limited to servicing and administration procedures and workflows
- Participant in service enhancement initiatives / projects
Qualifications
- University graduate preferred
- Minimum 5 years of solid experience in customer servicing area preferably with exposure to VIP high-net-worth (HNW) affluent customer segments.
- Good command in both written and spoken English and Chinese with proficiency in spoken Mandarin.
- As a good team player and with strong communication interpersonal and problem solving skills with the capability to resolve the issue(s) / concern(s) effectively and efficiently through coordination with other teams / departments
- With customer-centric mindset and be able to work under pressure
Required Experience:
Manager
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
