Associate VPSenior Associate, Relationship Management (fmd)
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Job Summary
Associate VP/Senior Associate Relationship Management (f/m/d)
Full-time unlimited
Ready to make a real impact in the financial industry At Deutsche Börse Group well empower you to grow your career in a supportive and inclusive environment. With our unique business model driven by 15000 colleagues around the globe we actively shape the future of financial markets. Join our One Global Team!
Your Area of Work:
As a Senior Associate Relationship Management you will serve customers in the China & Hong Kong Market. You will ensure effective communication and feedback as well as high level of service delivered to the customers. You will be responsible for prospering new business and expanding the companys market presence in this strategically important region.
Your Responsibilities:
Manage key relationships in China & Hong Kong market including major financial institutional clients market infrastructure providers and relevant regulatory bodies.
Develop new business opportunities and protect existing revenue streams in coordination with Clearstreams other regional offices.
Prepare and present proposals and product presentations to potential new customers.
Initiate establish and maintain excellent relationships with existing and prospective customers (banks and financial institutions).
Monitor service levels escalate and resolve potential operational problems to ensure high quality standards handle customer enquiries on settlement and custody.
Liaise with the product teams to promote Clearstream initiatives.
Keep abreast of market updates developments and competitors.
Act as the first line of defence in managing client relationships ensuring adherence to all Know Your Customer (KYC) Anti-Money Laundering (AML) and other regulatory requirements.
Your Profile:
Minimum bachelors degree
3 to 6 Years experience in securities / banking business with experience in Financial Market Infrastructures custodian bank or securities services house preferred
Strong understanding of KYC and AML frameworks and client onboarding
Good knowledge of securities settlement and corporate action ideally in both international and major domestic markets.
Experience with institutional clients good relationship with financial institutions hands-on customer service experience.
Outstanding communication and negotiation skills customer and service oriented.
Excellent analytical and problem-solving skills team player. Highly motivated and flexible.
Proficiency in written and spoken English nativelevel proficiency in Mandarin as well as an excellent command of spoken Cantonese.
Willingness to travel as required.
Deutsche Börse Group embraces an international climate whereby diversity is universal. This is evident across the board be it through our diverse workforce routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications - regardless of gender nationality ethnic and social origin religion/belief disability age sexual orientation and identity.
Have we piqued your interest Then we encourage you to apply now!
Do you have questions about the application process or this position
Please contact us at or by phone look forward to getting to know you!
Deutsche Börse Group Human Resources
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