Assistant Vice President People Operations

As Singapores longest established bank we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How By taking the time to truly understand people. From there we provide support services solutions and career paths that meet their individual needs and desires.

Today were on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change our strategic ambition is consistently clear and bold which is to be Asias leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly supportive teams. Build lasting value in your community. Help people grow their assets business and investments. Take your learning as far as you can. Or simply enjoy a vibrant future-ready career.

Your Opportunity Starts Here.

Why Join
Imagine being part of a team that enables the smooth operation of OCBCs HR functions providing support to employees across the bank. As a key People Operations team member youll play a vital role in delivering exceptional employee experiences driving process improvements and fostering a culture of excellence.

Job Summary

• Supports the People Operations function in delivering efficient technology-enabled and customer-centric HR services. Balance day-to-day HR operational support with driving digital transformation initiatives across HR through the application of automation AI and process improvement solutions.

• Perform HR IT Support Coordinator role and provide frontline technical support for HR systems and tools.

• Support HRBP and Talent Acquisition Experienceteams in providing Onboarding Logistics

• Support and Employee Life Cycle Management to ensure effective delivery of HR services.

What You Do

HRIS and System Supports (50%)

• Drive HR automation digitisation and process transformation initiatives.

• Assist to design develop and maintain workflow automation solutions via AI tools

• Identify opportunities to eliminate manual processes and optimise operational workflows through automation and intelligent process design.

• Collaborate with Group HR IT and Operational Excellence teams to deliver digital solutions aligned with business requirements.

• Troubleshoot user issues and coordinate with IT teams on smooth operation of HR technology to support HR service delivery.

• Support HR data analytics reporting and insights generation to facilitate evidence-based decision-making.

• Provide training and support to HR and business users on HRIS functionalities

People services (50%)

• Support the delivery of end-to-end HR operational processes including:

  • Talent Acquisition Operations

  • Employee lifecycle administration

  • People Services

  • Learning Operations

• Review and streamline HR operational processes to improve efficiency accuracy and service quality.

• Ensure compliance with internal policies audit requirements regulatory requirements and data governance standards.

• Prepare management information operational reports and dashboards to facilitate decision-making.

• Partner with HR stakeholders to continuously improve employee and manager experience.

• Support the development maintenance and documentation of HR standard operating procedures and controls.

• Handle ad hoc projects as assigned

Who You Are

• A degree in Human Resources Business Administration or a related field is desirable

• At least 12 years of relevant experience in a shared service and HRIS environment

• Proficiency with HRIS systems (e.g. Workday MRC etc.) Power Automate Copilot Studio Power Apps RPA etc

• Excellent communication interpersonal and problem-solving skills

• Ability to work in a fast-paced environment prioritize tasks and meet deadlines

• Strong analytical and data analysis skills and mindset

• A team player with a customer-centric approach who is proactive adaptable and resilient

Competitive base salary. A suite of holistic flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing growth and aspirations are every bit as cared for as the needs of our customers.