Assistant Manager, Product Campaign and Management

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Job Descriptions:

• Manage daytoday campaign offer set up and fulfilment activities including entitlement calculation incentive processing fulfilment data preparation validation checks discrepancy resolution and follow-up on exceptions or appeals cases ensuring all deliverables are completed accurately and within committed timelines.
• Conduct ongoing campaign performance tracking using Power BI dashboards/reports including monitoring KPIs takeup fulfilment progress sales outcomes and campaign ROI. Translate tracking results into timely insights and practical recommendations for senior management to support decisionmaking and future campaign improvements.
• Coordinate closely with internal stakeholders (e.g. Distribution Operations IT Underwriting Compliance) to ensure campaigns are launched on time and in line with internal governance and regulatory requirements.
• Identify gaps risks or inefficiencies in campaign setup and fulfilment processes and propose practical improvements. Support documentation of campaign workflows fulfilment procedures and control checkpoints to strengthen operational governance.

Job Requirements:

• University degree in Business Administration Marketing Finance or a related discipline.
• Minimum 5 years of relevant experience in product campaign management or operations within the insurance or financial services industry.
• Hands-on experience in campaign offer fulfilment entitlement/incentive administration fulfilment data validation and exception handling is required.
• Practical experience in building maintaining or using Power BI dashboards/reports for campaign results tracking KPI monitoring and management reporting is required.
• Strong attention to detail with the ability to manage multiple campaigns and fulfilment activities concurrently.
• Solid analytical skills with experience in business data tracking fulfilment data validation reconciliation and performance analysis.
• Good project coordination skills with experience working across multiple stakeholders and functions.
• Proficient in Microsoft Excel and Power BI for tracking reconciliation dashboard/report preparation variance analysis and campaign results monitoring.
• Good knowledge of life insurance products and campaigndriven sales processes.
• Effective communication skills in both written and spoken English and Chinese.
• Proactive selfmotivated and able to work independently while maintaining strong ownership of deliverables.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.