Guest Service Officer Jobs in Hong Kong

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aber...

Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aber...

DescriptionWe are seeking an experienced Manager to lead the strategic execution and promotion of our agency sales promotion and communications. This key role will involve comprehensive planning effective cost control and hands-on oversight of event logistics agency engagement activities clubs & Awa...

Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aber...

Job Summary As a Senior Executive Key Account Management you will take full accountability of the assigned key accounts to develop sell implement and evaluate the trade promotion and sales activities. Apart from ensuring high-quality support and customer satisfaction you are also managing planning a...

Job Summary Dynamic pharmaceutical sales professional responsible for promoting Own Brands products to private sector hospitals and clinics. Develops and executes strategic sales plans analyzes business opportunities monitors competitor activities and provides actionable insights. Collaborates with...

Job Summary Were looking for a passionate and experienced Medical Sales Supervisor to lead the promotion of our Own Brands pharmaceutical products to private hospitals and this role youll drive strategic sales plans uncover new business opportunities and guide your team to success. If youre a proac...

Application Deadline : 23 September 2025Date of Issue : 10 September 2025Vacancy Notification Circular No. HKEC250922Rank : Works Supervisor ICluster / Department :Hong Kong East Cluster / Facilities Management DepartmentPay : HK$34070 - HK$39485 (HGPS point 13 to 16) per month including Monthly All...

Job DescriptionPosition Overview:The intern will be responsible for supporting the marketing tasks while gaining practical training and development resources to explore possibility of different career roles in future.Main Responsibilities: Main responsibilities include but are not limited to:Provide...

Be part of an iconic story. TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana to create the modern uniform of accessible luxury...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DescriptionPOSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block ro...

ResponsibilitiesProvide quality ticketing and hotline customer services to High Speed Rail passengersHandle ticket reservation enquiries and suggestions and provide data entry supportHandle lost property travel related matters and monitor unclaimed lost property and storageManage the sales of travel...

ResponsibilitiesProvide quality ticketing and hotline customer services to High Speed Rail passengersHandle ticket reservation enquiries and suggestions and provide data entry supportHandle lost property travel related matters and monitor unclaimed lost property and storageManage the sales of travel...

Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aber...

Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aber...

About IP&E GBA a company of Citadel Pacific Group Awarded Happy Company since 2021 IP&E GBA Ltd. is a leading LPG supplier serving Hong Kong and Macau offering a diverse portfolio of renowned brands including Esso Mobil and Shell. IP&E GBA Ltd. is committed to offering high-quality products and valu...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...