Customer Service Officer (High Speed Rail) (Ref: 250000PS)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities
- Provide quality ticketing and hotline customer services to High Speed Rail passengers
- Handle ticket reservation enquiries and suggestions and provide data entry support
- Handle lost property travel related matters and monitor unclaimed lost property and storage
- Manage the sales of travel-related products
Requirements
- Grade E / Level 2 / Attained or above in 5 subjects of HKCEE / HKDSE including Chinese and English Languages
- A minimum of 1 years experience preferably gained in travel hospitality or passenger transport industry
- Good command of spoken and written English and Chinese (including Putonghua and Chinese simplified characters)
- Hands-on experience in various software applications including Microsoft Word Excel PowerPoint and Chinese word processing
Remarks
- Required to wear uniform and perform shift duties
- Possession of a valid travel document to the Mainland of China is required
Applications
You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department MTR Corporation G.P.O. Box 9916 Hong Kong on or before 31 December 2025.
For other job openings please visit MTR Corporations website for more details.
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We are committed to becoming the contractor of choice, pursuing excellence through dedication, experience and disciplined employees with an ongoing passion to deliver quality, timely and profitable projects.Beyond our Customer Expectations, AMTREX is dedicated to provide complete MEP ... View more
