Customer Support Team Lead Jobs in Hong Kong

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

About UsFind Your Shangri-La in Shangri-La.Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.Today the Group owns operates and...

About UsFind Your Shangri-La in Shangri-La.Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.Today the Group owns operates and...

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatch...

HK Express is Hong Kongs first and only low-cost carrier always offering great value affordable fares on one of the youngest and most modern aircraft fleets in the world.Like you and just like many people across Asia we love to travel and discover new places across the worlds most diverse and dynami...

DescriptionAt Goldman Sachs we connect people capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking securities and investment management services to a substantial and diversified client base that includes corporations f...

Role SummaryBowties mission is to make insurance good again and our vision is to build a category-defining health insurance company.As a young and fast-growing company grooming and learning from the next generation is always our priority. We are looking for interns to join us throughout the year - a...

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatch...

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatch...

DescriptionAs an Arcadian you already help us deliver world leading sustainable design engineering and consultancy solutions for natural and built assets. You are part of our global business comprising 36000 people in over 70 countries dedicated to improving quality of life.Everyone has an important...

See it differentlyYou see the world through a unique lens and thats exactly what we need. We embrace how you see things differently its essential for creating a sustainable future. We guide plan and design the future of the built environment. As a global consultancy with extensive technical and adv...

See it differentlyYou see the world through a unique lens and thats exactly what we need. We embrace how you see things differently its essential for creating a sustainable future. We guide plan and design the future of the built environment. As a global consultancy with extensive technical and adv...

See it differentlyYou see the world through a unique lens and thats exactly what we need. We embrace how you see things differently its essential for creating a sustainable future. We guide plan and design the future of the built environment. As a global consultancy with extensive technical and adv...

See it differentlyYou see the world through a unique lens and thats exactly what we need. We embrace how you see things differently its essential for creating a sustainable future. We guide plan and design the future of the built environment. As a global consultancy with extensive technical and adv...

Support monthly closing activities (analysis of actual results vs. budget and forecast; variance analysis i.e. costs margins OPEX CAPEX)Assist in the preparation of budgets and forecastsAssist in updating and improving financial reporting for regional management and headquartersSupport in analyzing...

About UsFind Your Shangri-La in Shangri-La.Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.Today the Group owns operates and...

About UsFind Your Shangri-La in Shangri-La.Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.Today the Group owns operates and...

We are looking for a highly motivated summer intern who is eager to learn and grow within our dynamic team. The ideal candidate will possess a strong growth mindset demonstrating a willingness to embrace challenges and continuously improve their skills. They should be enthusiastic about collaboratin...

See it differentlyYou see the world through a unique lens and thats exactly what we need. We embrace how you see things differently its essential for creating a sustainable future. We guide plan and design the future of the built environment. As a global consultancy with extensive technical and adv...