System Support Jobs in Cairo

- Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. - Provide helpdesk support, via phone, computer, and through our ticketing system, for most issues related to desktop softw More...

System & Security Set a backup plan for all users' data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system perf More...

System & Security Set a backup plan for all users' data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system perf More...

Job Description Receives all system issues from different stakeholders. Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. Investigates on reasons behind each issue, finds the root cause, and communicates More...

Design and maintain system-level web/mobile components, patterns, and documentation for the Partner Home pattern library in Figma for our supplier-facing designers to utilize and reference Document design specifications and usage guidelines that can be leveraged by designers and en More...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and s More...

Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems. Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement v Maintain and monitor deployment, orc More...

Job Scope Takes bookings from customers for export & import cross-border trucking shipments Handles customer services, complaints and process paper documentation Applies for local & overseas customs permits for cross-border trucking Coordinates customers inquir More...

Deliver engineering solutions in Go or Python Collaborate with colleagues on technical designs and code reviews Deploy and operate services developed by the team Seek Improvements to engineering and operations practices What We Are Looking For In You Experience as a s More...

Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products. Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agre More...

Responsiblity; Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and syste More...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...

Second level of support for different products after launch. using change management & Project Management policies to maintain proper operation & change tracking Support proof of concept of new products Provide new technologies and features to enable business & voice More...

Act as a single point of contact for support requests from external and internal systems' users regarding issues and queries. Monitor and respond to open tickets submitted via different channels in a timely manner. Provide prompt and accurate feedback to customers. Refer to More...

Responsibilities: Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, tickets via ticketing system, telephone, and email 1st line support - troubleshooting of IT Troubleshoot basic network issues and pulling the logs a More...

Responsiblity: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by ask More...

Responsibilities Responsible for the customer support experience with Microsoft Dynamics CRM Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Following standard procedures for prope More...

Job Description End User Support Services for IT Business Environment including Users computing environment OS and Application , Networking troubleshooting and support Backend Support and administration including Active Directory - file Server - backup , Anti-virus. Firewall and More...

Answer calls/Email/Chat professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.Follow up to ensure that appropriate actions were taken on customers requests.Qualifications and SkillsShould have very good Analytical skills More...