Tech Support Specialist
Posted on :
15-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 828131
Job Description
- Receives all system issues from different stakeholders.
- Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue.
- Investigates on reasons behind each issue, finds the root cause, and communicates solutions to the stakeholders.
- Follow up with service providers in case there were any issues with them.
- Track service providers’ performance.
- Reports directly to the product team.
Job Requirements
- Bachelor's degree in Information Systems, Computer Science, or related field.
- 0-1 year of experience.
- Excel is a must.
- Experience in a similar role is a plus.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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