Customer Success Manager Jobs in Canada

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Lead Customer Success (top-tier Accounts)

Freshworks

profile Toronto - Canada

Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks largest accounts. Our Lead - Customer Success are responsible for driving product adoption retention and account growth across a portfolio of customers. With deep domain expertise in Helpdesk Chat AI and Telep...

16 days ago
Remote

Customer Success Manager Enterprise

Arctic Wolf Networks

profile Ontario - Canada

At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortu...

17 days ago
Full Time

Client Success Manager

Deighton Associates

profile Whitby - Canada

Company Overview:Deighton Associates Ltd. is a global leader in infrastructure asset management software dedicated to helping governments and transportation agencies make smarter data-driven decisions. With its flagship platform dTIMS Deighton empowers clients to manage roads bridges and other criti...

17 days ago
Full Time

Customer Success Manager

Certn

profile Toronto - Canada

Who We AreAt Certn were revolutionizing background screening with The Worlds Easiest Background Check fast global and powered by tech. Were not about outdated processes and red tape. Were about innovation speed and impact. If youre looking for a place where ownership collaboration and creativity th...

19 days ago
Full Time

Customer Success Representative

Embark Student

profile Mississauga - Canada

DepartmentCustomer SuccessEmployment TypeFixed Term ContractLocationMississauga OntarioWorkplace typeHybridCompensation$19.00 - $20.00 / hour Responsibilities Skills Knowledge and Expertise About Embark Student Corp. At Embark Student Corp. (Embark) were on...

19 days ago
Contract

Customer Success Manager

Alayacare

profile Toronto - Canada

About AlayaCareAt AlayaCare were more than just a fast-growing SaaS company were a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.With 550 employees across Canada the US Aust...

22 days ago
Full Time

Customer Success Manager January 2026

Creyos

profile Toronto - Canada

DescriptionCustomer Success ManagerWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools including digital cognitive assessments and mental health questionnaires are used by healthcare practitioners treating me...

22 days ago
Full Time

Client Journey Success Manager (contract)

Sun Life

profile Ontario - Canada

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your...

22 days ago
Full Time

Enterprise Customer Success Manager

Vention

profile Montreal - Canada

The Enterprise Customer Success Manager (CSM) at Vention will play a critical role in shaping the post-sale journey for our largest and most strategic accounts. Your mission is to ensure measurable client outcomes by bridging plant-floor realities with executive-level KPIs. Your focus will be on thr...

23 days ago
Full Time

Eoi Customer Success Manager, Implementations

Coreplan

profile Vancouver - Canada

About UsCorePlan is a Perth Western Australia based tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations acro...

26 days ago
Full Time

Customer Success Manager (mf)

Sesamm

profile Toronto - Canada

SESAMmSESAMm () extracts behavioral insights from millions of unstructured text data sources across the public internet in over 100 languages helping clients distill valuable intelligence on businesses and their customers to make investment decisions and manage risk.We work with many well-known firm...

27 days ago
Full Time

Customer Outreach Specialist

Chubb

profile Markham - Canada

DescriptionPRIMARY DUTIESHandle Incoming Cancellation Calls and perform Outbound call activities for past due policiesHandle direct returning incoming calls as a result of outbound activities.Follow up on customer issues regarding claims billing or other service concerns.Assist customers in redrafti...

27 days ago
Full Time

Customer Success Manager

Actionstep

profile Toronto - Canada

DescriptionActionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products specializing in the delivery of Legal Practice Management software. We are a fast-growing dynamic business with a global customer base and in Auckland New Zealand with team members in the United...

29 days ago
Full Time

Customer Success Manager North America

Emplifi

profile Toronto - Canada

Emplifis unified social media management platform empowers more than 20000 of the worlds leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing social commerce and care combined with unified analytics and AI Emplifi fuels...

29 days ago
Full Time

Eoi Customer Success Manager, Account Management

Coreplan

profile Vancouver - Canada

About UsCorePlan is a Perth Western Australia based tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations acro...

30 days ago
Full Time

Customer Success Manager (toronto)

Cohere

profile Toronto - Canada

Who are weOur mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation semantic search RAG and agents. We believe that our work is instrumental to th...

30+ days ago
Full Time

Customer Success Manager (montreal French Speaking...

Cohere

profile Montreal - Canada

Who are weOur mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation semantic search RAG and agents. We believe that our work is instrumental to th...

30+ days ago
Full Time

Customer Success Manager, Public Sector & Defense

Cohere

profile Ottawa - Canada

Who are weOur mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation semantic search RAG and agents. We believe that our work is instrumental to th...

30+ days ago
Full Time

Customer Success Manager, Public Sector & Defence

Cohere

profile Ottawa - Canada

Who are weOur mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation semantic search RAG and agents. We believe that our work is instrumental to th...

30+ days ago
Full Time

Director, Customer Success Smbmdo

Diligent Corporation

profile Vancouver - Canada

About UsDiligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC...

30+ days ago
Full Time