Service Quality Jobs in Sofia

We are hiring native Croatian speakers to join an international Customer Support team based on-site in Sofia Bulgaria. This is a great opportunity to build an international career in a structured environment with strong onboarding and a supportive team culture. You will assist customers in Croatian...

We are recruiting native Slovenian speakers for a Customer Support role based on-site in Sofia Bulgaria. If youre looking for an international experience with stable company structure and clear processes this role is a strong match. You will provide support to customers in Slovenian resolve issues e...

Customer Support Representative Slovenian Speaker Job Description We are looking for a Slovenian-speaking Customer Support Representative to join an international customer support team in Bulgaria. You will support customers across multiple channels while ensuring a high level of service quality....

German-Speaking Customer Care Bike Expert (Remote) Category: Customer Support / E-Mobility Location: Remote Work From Home (Europe) Employment Type: Freelance / B2B Contract Languages Required: German (native/fluent) English (B2) About the Role We are partnering with an innovative European e-mob...

Fully Remote (Bulgaria) Location: Bulgaria Monday - Friday 10:00 AM - 7:00 PM No experience required! Are you a Swedish speaker looking to start a career in customer service Join our international team and help customers while enjoying the flexibility of working remotely anywhere in Bulgaria or in...

Airline Contact Centre Agent German Speaker Location: Malta Employment Type: Full-time On-site Languages: German (C2) English (C1) Monthly salary: 1000-1600 Euro gross Role Overview We are hiring German-speaking Contact Centre Agent to join an international customer service operation in Malta....

Job Description:About DXC Bulgaria We are DXC a Fortune 500 global IT services leader.In Bulgaria we are among the largest IT employers delivering the full spectrum of the companys diverse technical portfolio. Our teams work across cutting-edge technologies contributing to projects that span indust...

Job Description:About DXC Bulgaria We are DXC a Fortune 500 global IT services leader.In Bulgaria we are among the largest IT employers delivering the full spectrum of the companys diverse technical portfolio. Our teams work across cutting-edge technologies contributing to projects that span indust...

Your influential mission. You will...Define and execute a long-term VIP strategy aligned with business goals and market trends.Develop segmentation models to identify and nurture high-value customers.Design and optimize VIP programs benefits and events to boost loyalty and lifetime value.Monitor ind...

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to: Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectationsProduce solid...

Locations: Athens & LisbonWork Models: Remote Hybrid On-site We are currently looking for customer service specialists to join international teams based in Greece and Portugal. If you have strong communication skills in English and one of the following languages Dutch French German Italian Polish No...

Job ID: 206930Required Travel :MinimalManagerial - NoLocation: :Bulgaria- Sofia (Amdocs Site)Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to prov...

The IT Service Operations Manager ensures external and internal service providers deliver stable SLA-compliant services. The role focuses on managing incidents and requests accurately and on time maintaining service quality and providing transparent governance.A job that matters: Your TasksEnsure SL...

Paymentology is the first truly global issuer-processor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 60 countries at scale. Our advanced multi-cloud platform offering both shared and dedicated processing...

Are you ready to take a leadership role in one of Sofias most dynamic international gaming studios We are looking for a confident experienced Team Manager to lead our Games Presenter team helping deliver top-quality live gaming experiences while building a motivated high-performance team in a fast-p...

Job Description: Solutions Consultant (Slovak English) Location: Sofia Bulgaria Work Model: On-Site Schedule: MondaySunday 09:0019:00 (rotational shifts) Department: Customer Care Support Area: Non-Technical Troubleshooting (Google Products) Training: 3 weeks On-Site Relocation: Included Salary: Pa...

Job Description: Solutions Consultant (Dutch English) Location: Sofia Bulgaria Work Model: On-Site Schedule: MondayFriday 09:0018:00 Department: Customer Care Support Area: Non-Technical Troubleshooting (Google Products) Training: 3 weeks On-Site Relocation: Included Salary: Paid in BGN (Bulgarian...

German-Speaking Game Support Representative Location: Remote / Bulgaria (Sofia or Plovdiv) Languages: German (C1 or higher) English (B2 or higher) Join Kats Recruitment and be part of a dynamic international team supporting top global gaming brands! Why this role Youre a gaming enthusiast who wa...

Solutions Consultant (German & English) Why this opportunity stands out Join an innovative digital-solutions team where your German and English language skills will play a key role. Youll work with cutting-edge products guide users to success and help shape excellence in customer experience within a...

Danish-Speaking Technical Solutions Consultant Why this opportunity stands out Join an international forward-thinking tech-solutions team and put your Danish language skills to work in a role that fuses technical know-how with customer impact. Youll be part of a team delivering real solutions handli...