Dutch-Speaking Customer Support – Sofia, Bulgaria

Still in the Netherlands This role is in Sofia Bulgaria and the move is paid for. 1900 per month (gross).

To be clear before you read on: the job is in Sofia Bulgaria not in the Netherlands. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• Reimbursement of reasonable travel expenses Hotel accommodation provided for up to 5 days Relocation bonus of 600

1900 per month (gross)

Bulgaria applies a flat 10% income tax and living costs in Sofia Plovdiv and Varna run well below Western European levels the take-home goes considerably further than the headline figure suggests.

• 600 Relocation Bonus
• Accommodation Provided
• Private Health Cover
• Meal Allowance
• Paid Training
• Gym Membership

CloserHire is partnering with a leading international company to recruit Dutch-speaking Customer Support Specialists for an international project supporting a leading sportswear this role you will provide pre- and post-purchase customer support via email voice and chat. You will assist customers with inquiries related to products orders and general account questions ensuring a professional and high-quality customer experience.

Day to day that means handle customer inquiries via email chat and voice channels provide professional support for pre- and post-purchase questions maintain accurate records of customer interactions and resolutions ensure timely and courteous responses to customer requests collaborate with team members to improve service quality and efficiency and follow company policies and procedures while providing customer support.

• Team player with a proactive and reliable attitude
• Previous experience in customer service or contact center environments is a plus
• Comfortable handling multiple inquiries in a fast-paced environment
• Customer-focused with a professional and empathetic approach
• Strong communication and problem-solving skills
• Fluent Dutch (C1/C2) both written and spoken

You also get full-time on-site position in Sofia 8 hours per day Monday to Friday (schedule may vary based on business needs) paid training and structured onboarding health insurance and dental package included co-financed sports card (12.27/month) meal vouchers (30.68) and transport allowance (30.68) monthly performance bonus available after the third month opportunity to work in a dynamic international team and full support from CloserHire throughout the recruitment process.

A flat 10% income tax and some of the lowest living costs in the EU your salary stretches a long way.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk the move through honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Bulgaria

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.