Senior Strategy Manager

Coates Group

Job Location:

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 24 days ago

Vacancies: 1 Vacancy

Job Summary

Be Part of Our Next Chapter

For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!

Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.

Own the global McDonalds account growth strategy translating market intelligence customer insight and competitive analysis into a clear coordinated multi-year plan that guides investment decisions and expansion priorities. The role drives execution of the global strategy through regional markets embedding plans building a global operating framework that enables markets to work consistently and efficiently and identifying where local opportunities can be scaled for broader adoption. By maintaining a continuous intelligence loop between market activity and global strategic direction the role ensures the growth strategy remains live grounded in real market signals and capable of creating compounding value across the global account.

Key responsibilities for this role

Account Growth Strategy

Own and maintain the McDonalds 13 year global account growth plan ensuring alignment with Coates broader three-year vision and measurable targets across markets and solutions.
Report on progress against the growth plan escalating required changes and ensuring leadership and BD governance haveaccurate timely visibility of strategic performance.
Represent the McDonalds global account at BD governance forums ensuring strategic priorities are visible and pipeline opportunitiesare actively progress.

Global Strategy Execution & Market Embedding

Drive the translation of the global growth strategy into market-level plans working with regional account teams to ensure local execution reflects global strategic intent and priorities.
Develop andmaintain a global operating framework for market account teams providing consistent tools guidance and strategic context that enables markets to operate efficiently and in alignment with the global plan.
Establish clear accountability with market teams for execution against agreed strategic milestones tracking progress and activelymanaging dependencies and misalignments that cut across markets.

Market Intelligence & Global Scalability

Manage customer intelligence processes and facilitate regular Risks & Opportunities (R&O) sessions globally synthesising market-level insights into actionable strategic inputs.
Assess local and market-specific growth opportunities for potential global applicability developing a structured view of which initiativeshave the scale commercial viability and client appetite for global adoption.
Feed validated market intelligence and scalability assessments back into the global growth strategy ensuring the plan evolves inresponse to real market signals rather than assumptions.

Cross-functional Alignment & Commercial Development

Collaborate with the McDonalds Product Roadmap Manager to ensure the product roadmap supports and enables growth plan objectives and to inform business development plans based on GTM readiness.
Partner with the Account Director to align current execution withfuture plans determine strategic direction and ensure commercial opportunities identified through strategy work are progressed into pipeline.
Monitor the competitive landscape toidentify threats and opportunities relevant to the account informing strategic positioning and commercial decision-making.

Qualifications and experience

Minimum 58 years experience in strategy business development or commercial planning roles with demonstrated progression to a senior individual contributor or manager level
Proven experience developing and executing multi-year commercial or account growth strategies within complex global enterpriseenvironments
Strong background in market intelligence opportunity analysis and risk and opportunity management with experience translatinginsights into actionable strategic plans
Demonstrated ability to work across global and regional teams driving alignment and accountability against a shared strategic direction
Experience collaborating with product or technology teams to inform go-to-market planning and business development pipeline
Track record of identifying and converting growth opportunities within existing enterprise accounts or market segments
Experience working within or alongside large-scale technology deployment or managed services environments (highly desirable)
Familiarity with the QSR industry digital merchandising or global franchise operating models (highly desirable)
Experienceoperating within a global account or market framework with an understanding of how global strategy translates into diverse local operating contexts (desirable)

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).

Fraud Alert: Employment Scam Advisory

It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.

We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.

Please be advised of the following:

- Coates does not operate or communicate through any domain resembling @

- Wedo not contact employment candidates via email to solicit personal or financial information

- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group

- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat

If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Be Part of Our Next ChapterFor over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!Coates Group has the values of a family-owned business...