Senior Manager Claims Risk Transformation

At TAL were reimagining how we deliver better outcomes for our customers and partners through meaningful transformation. As Senior Manager Claims Risk Transformation youll play a pivotal role in helping our most significant change initiatives succeed safely and sustainably. Working at the intersection of risk and transformation youll provide trusted guidance that enables confident decision-making ensuring innovation and progress are supported by strong risk management practices that protect our business customers and communities.

In this role you will:

• Partner with transformation leaders to embed risk-informed decision-making across major change programs.
• Guide the safe and sustainable delivery of transformation initiatives through proactive risk management.
• Shape effective controls for new processes technologies operating models and AI-enabled solutions.
• Lead AI risk governance to support responsible innovation aligned with regulatory and risk appetite requirements.
• Provide clear risk insights and assurance that enable confident leadership and governance decisions.
• Influence stakeholders across the business to balance delivery outcomes with strong risk discipline.

Qualifications :

• Bring experience in operational risk management ideally within financial services insurance or another regulated environment.
• Partner effectively with diverse stakeholders building trusted relationships and influencing outcomes across business risk and technology teams.
• Apply sound risk judgement to support complex transformation and change initiatives in a practical solutions-focused way.
• Communicate complex concepts clearly translating risk and technical information into meaningful insights for different audiences.
• Demonstrate curiosity about emerging technologies including AI and a willingness to continuously learn and adapt.
• Thrive in a fast-paced environment balancing strong risk discipline with agility collaboration and commercial pragmatism.

Additional Information :

TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be: 

• An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change 
• Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community. 
• Need adjustments during the recruitment process Let our team know by getting in touch with us herewere here to support you.

Youre always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks. 

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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time