Clinical Support manager

We are seeking applications for a full-time experienced Clinical Support Manager for our AdventCare Whitehorse facility located in Nunawading. AdventCare is a not for profit organisation offering aged care that embraces Christian values and provides a home for people requiring all levels of care. The organisation is highly regarded in the community

To be considered for this role you will have:

Bachelor of Nursing or equivalent. Current AHPRA registration (no conditions).

Current CPR and First Aid certificate.

Broad knowledge of the Aged Care Industry current Aged Care Act requirements and Quality Agency Standards.

Excellent interpersonal and written/verbal communication skills.

Minimum three years experience in Aged Care preferably in residential and / or community setting in a relevant supervisory or management level position.

Demonstrated experience knowledge and understanding of ACFI instrument ANACC assessments care planning and validation procedures.

A strong commitment to excellence and continuous quality improvement with a sound working knowledge of quality principles and accreditation.

Knowledge and experience in Microsoft Office Packages with a high level of proficiency.

Ability to effectively communicate verbally and non-verbally with residents living with dementia and/or where English is a second language.

Demonstrated ability to build collaborative relationships with key stakeholders and take actions to meet customer needs.

Demonstrated high level leadership including strong skills in conflict resolution negotiation and continuous improvement.

A demonstrated ability to lead guide supervise and support employees with a sound understanding of best practice principles.

Demonstrated analytical and critical thinking skills with the ability to interpret data make an informed decision and take appropriate action within a timely manner.

Skills knowledge and ability to undertake complex assessments for new admissions and reviews of care plans.

Demonstrated ability to delegate effectively and to stay informed of progress.

Computer literacy including the ability to use clinical databases and reporting systems.

Exceptional time management and organisational skills with the ability to prioritise and manage multiple tasks within stringent timeframes.

Well-developed people management skills with the demonstrated ability to coach staff towards improved performance and manage people issues effectively.

Well-developed written and verbal communication skills with the ability to manage and share information effectively.

Commitment to supporting diversity and inclusion of both residents their families our employees and volunteers; demonstrating respect and valuing differences regarding age disability race nationality ethnicity sexual orientation gender identity intersex status and family or marital status.

Ability to provide advice develop options problem solve analyse risks make decisions.

High level of energy and a positive self-starter that takes initiative and drives for results.

Ability to work independently with minimal supervision and lead a team to develop a positive and resilient work culture.

Ability to develop and foster positive working relationships.

Goal orientated with the ability to meet and exceed targets.

Takes pride in delivering a high standard of work.

Self-motivated and keen to learn and develop professionally.

High degree of discretion and independent judgement.

Resourceful and have practical common sense.

Flexible attitude and a hands-on approach.

Ability to listen consider other opinions and have mature conversations.

Tertiary qualifications in management or further education in aged care management.

Cert 4 in Workplace Assessment and Training.

Previous experience in Team Leadership.

Proficient in using electronic clinical software including AutumnCare and Electronic medication management system BestMed.

Advanced nursing qualification in gerontology palliative care dementia and/or advanced care planning.

• Per EBA and AdventCare Contract of Employment.
• Position subject to a successful Police Check/NDIS including a timely re-application before 3 years. Employees of AdventCare must notify the Facility Manager if there has been a change in police record status at any time before the renewal date of police check particularly if there has been a conviction recorded that would preclude work in Aged Care.
• Provide up to date immunisation record including 3rd Covid-19 Booster and current Influenza Vaccination.

We offer a pleasant working environment competitive wages and training and development opportunities and are dedicated to the enhancement of our staff and work based on a unique company structure policies and procedures. Access to Salary Packaging.

Please note that due to the volume of applicants expected for this role only successful short-listed applicants will be contacted.

Applicants must have the right to work in Australia.