Zendesk

Job DescriptionWhy This Role Why NowAs a Staff Incident Manager at Zendesk you will drive process improvement be the key contributor to Proactive Problem Management and support Severity 0 and Severity 1 production incidents by coordinating engineering response efforts as they occur. T

Job DescriptionWhy This Role Why NowAs a Staff Incident Manager at Zendesk you will drive process improvement be the key contributor to Proactive Problem Management and support Severity 0 and Severity 1 production incidents by coordinating engineering response efforts as they occur. T

Job DescriptionAt Zendesk we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization we are looking for builders technical p

Job DescriptionAt Zendesk we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization we are looking for builders technical p

Job DescriptionPosition Summary:We are seeking a highly experienced Cloud Solution Architect with deep expertise in AWS to design and lead scalable secure and compliant cloud architectures. The ideal candidate will have strong capabilities in data engineering identity and access manag

Job DescriptionPosition Summary:We are seeking a highly experienced Cloud Solution Architect with deep expertise in AWS to design and lead scalable secure and compliant cloud architectures. The ideal candidate will have strong capabilities in data engineering identity and access manag

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.To achieve this we

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.To achieve this we

Job DescriptionJob DescriptionZendesks mission is to make Customer Experience better - for every brand every customer every day. Data and analytics are the engine of that vision: the vehicle through which we deliver actionable insights to the 125000 global brands that run on Zendesk a

Job DescriptionJob DescriptionZendesks mission is to make Customer Experience better - for every brand every customer every day. Data and analytics are the engine of that vision: the vehicle through which we deliver actionable insights to the 125000 global brands that run on Zendesk a

Job DescriptionThe IT Principal Enterprise Delivery Lead is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the

Job DescriptionThe IT Principal Enterprise Delivery Lead is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the

Job DescriptionRuby on Rails - Senior Software EngineerJob SummaryOur team is responsible for the core User model for Zendesk. The teams mission is to optimize the in-product customer and developer experience for representing our customers Users at Zendesk.This role will be joining ou

Job DescriptionRuby on Rails - Senior Software EngineerJob SummaryOur team is responsible for the core User model for Zendesk. The teams mission is to optimize the in-product customer and developer experience for representing our customers Users at Zendesk.This role will be joining ou

Job DescriptionRole: Senior Product Marketing Manager AI PlatformFunction: Drive Zendesks product marketing efforts to ensure successful launch adoption and impact of AI platform capabilities for building and customizing AI agents and agentic workflows on Zendesk. This role is respons

Job DescriptionRole: Senior Product Marketing Manager AI PlatformFunction: Drive Zendesks product marketing efforts to ensure successful launch adoption and impact of AI platform capabilities for building and customizing AI agents and agentic workflows on Zendesk. This role is respons

Job DescriptionSenior Machine Learning Engineer CopilotJob SummaryAt Zendesk our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs Zendesk has experienced remarkable success and growth while maintaining a fun positive

Job DescriptionSenior Machine Learning Engineer CopilotJob SummaryAt Zendesk our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs Zendesk has experienced remarkable success and growth while maintaining a fun positive

Job DescriptionCompany OverviewZendesk powers modern AI-first customer service for organizations of all sizes. Our platform combines ticketing messaging help center voice analytics and workforce/quality tools with AI agents and Copilot delivered with predictable per-agent pricing and

Job DescriptionCompany OverviewZendesk powers modern AI-first customer service for organizations of all sizes. Our platform combines ticketing messaging help center voice analytics and workforce/quality tools with AI agents and Copilot delivered with predictable per-agent pricing and

Job DescriptionThe Employee Service Senior Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesks Employee Service solutions. This role focuses on driving adoption optimizing workflows and enabling customers to deliver w

Job DescriptionThe Employee Service Senior Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesks Employee Service solutions. This role focuses on driving adoption optimizing workflows and enabling customers to deliver w

Job DescriptionBehind every great customer experience is an amazing employee experience. At Zendesk we are on a mission to power exceptional service for every person on the planet and that starts from the inside out.We are looking for a Service Management Solutions Specialist to be t

Job DescriptionBehind every great customer experience is an amazing employee experience. At Zendesk we are on a mission to power exceptional service for every person on the planet and that starts from the inside out.We are looking for a Service Management Solutions Specialist to be t

Job DescriptionAt Zendesk our mission is to simplify the complexity of business and make it easy for companies and customers to create connections. We build software that empowers organizations to deliver champion customer experiences and with our recent landmark acquisition of Foreth

Job DescriptionAt Zendesk our mission is to simplify the complexity of business and make it easy for companies and customers to create connections. We build software that empowers organizations to deliver champion customer experiences and with our recent landmark acquisition of Foreth

Job DescriptionThe IT Principal Enterprise Delivery Lead is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the

Job DescriptionThe IT Principal Enterprise Delivery Lead is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the

Job DescriptionAbout the RoleWe are seeking a high-caliber strategic Senior Enterprise Account Executive with a proven track record of dominating the B2B SaaS landscape. This is an elite individual contributor (IC) role designed for a sophisticated corporate hunter who thrives on brea

Job DescriptionAbout the RoleWe are seeking a high-caliber strategic Senior Enterprise Account Executive with a proven track record of dominating the B2B SaaS landscape. This is an elite individual contributor (IC) role designed for a sophisticated corporate hunter who thrives on brea

Job DescriptionWe are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS this role you will be instrumental in expanding our Employee Service account base by building strong relationships with key-deci

Job DescriptionWe are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS this role you will be instrumental in expanding our Employee Service account base by building strong relationships with key-deci

Job DescriptionSenior Product Designer PlatformHiring manager: Abi IyerLocation: Melbourne AustraliaAt Zendesk we create software that powers exceptional customer service. Our easy-to-use and AI-powered tools enable support teams to resolve issues quickly and efficiently. By keeping t

Job DescriptionSenior Product Designer PlatformHiring manager: Abi IyerLocation: Melbourne AustraliaAt Zendesk we create software that powers exceptional customer service. Our easy-to-use and AI-powered tools enable support teams to resolve issues quickly and efficiently. By keeping t

Job DescriptionWhy This Role Why NowZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love and we are moving rapidly to make our AI-first vision real . As a Senior Digital Ins

Job DescriptionWhy This Role Why NowZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love and we are moving rapidly to make our AI-first vision real . As a Senior Digital Ins

Job DescriptionZendesk is looking for an experienced Staff Engineer to join our Edge Engineering team in Europe. Zendesk handles billions of user interactions every day and the Edge team is on the critical path for every one of them. Our services route traffic across Zendesks global c

Job DescriptionZendesk is looking for an experienced Staff Engineer to join our Edge Engineering team in Europe. Zendesk handles billions of user interactions every day and the Edge team is on the critical path for every one of them. Our services route traffic across Zendesks global c

Job DescriptionLocation: Austin TX / Madison WIDepartment / Team: Expert Services Services ConsultingReports to: Bethany NeubauerCustomer experience is being reshaped by AI-driven capabilities but transformation still depends on excellent consulting delivery and scalable services exe

Job DescriptionLocation: Austin TX / Madison WIDepartment / Team: Expert Services Services ConsultingReports to: Bethany NeubauerCustomer experience is being reshaped by AI-driven capabilities but transformation still depends on excellent consulting delivery and scalable services exe