Zendesk

Job DescriptionZendesk is at the forefront of enabling businesses to configure control and personalize next-generation AI agents. As Senior Product Manager for Agent Config & Personalization youll take ownership of developing and delivering features that allow customers to precisely m

Job DescriptionZendesk is at the forefront of enabling businesses to configure control and personalize next-generation AI agents. As Senior Product Manager for Agent Config & Personalization youll take ownership of developing and delivering features that allow customers to precisely m

Job DescriptionAt Zendesk we strongly believe that to build a great company you need great people. We enjoy working with smart focused colleagues who care about both the work they do and the impact it has. We value collaboration ownership and delivering results in a pragmatic way. We

Job DescriptionAt Zendesk we strongly believe that to build a great company you need great people. We enjoy working with smart focused colleagues who care about both the work they do and the impact it has. We value collaboration ownership and delivering results in a pragmatic way. We

Job DescriptionAbout usWe are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics enablement and data-driven decision-making for our global engineering and product teams. Foundation Insights at Zendesk own

Job DescriptionAbout usWe are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics enablement and data-driven decision-making for our global engineering and product teams. Foundation Insights at Zendesk own

Job DescriptionAt Zendesk were on a mission to build the most advanced AI agents in CX and the AI Agent Testing team within the AI Agents organization plays a critical role in ensuring those agents are reliable robust and ready to deliver real customer value. Our focus is on synthetic

Job DescriptionAt Zendesk were on a mission to build the most advanced AI agents in CX and the AI Agent Testing team within the AI Agents organization plays a critical role in ensuring those agents are reliable robust and ready to deliver real customer value. Our focus is on synthetic

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionZendesk is looking for a Director of GTM M&A Strategy and Integration to lead go-to-market strategy and execution for acquired businesses new product motions and complex cross-functional GTM transformations.This role sits at the intersection of Sales Strategy Corporate

Job DescriptionZendesk is looking for a Director of GTM M&A Strategy and Integration to lead go-to-market strategy and execution for acquired businesses new product motions and complex cross-functional GTM transformations.This role sits at the intersection of Sales Strategy Corporate

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionStaff Software Engineer - PlatformsLocation: Manila PhilippinesAbout the RoleThe Staff Software Engineer - Platforms role represents the intersection of modern software engineering and Site Reliability Engineering (SRE) practices. As a critical member of our Platforms t

Job DescriptionStaff Software Engineer - PlatformsLocation: Manila PhilippinesAbout the RoleThe Staff Software Engineer - Platforms role represents the intersection of modern software engineering and Site Reliability Engineering (SRE) practices. As a critical member of our Platforms t

Job DescriptionThe Lead Business Process Analyst is responsible for leading ongoing change & transformation efforts focused on operational excellence and core business processes. This role acts as a key contributor to championing the customer experience by analyzing identifying and im

Job DescriptionThe Lead Business Process Analyst is responsible for leading ongoing change & transformation efforts focused on operational excellence and core business processes. This role acts as a key contributor to championing the customer experience by analyzing identifying and im

Job DescriptionAbout the RoleWe are looking for a versatile BI Developer with strong technical expertise across multiple domains comfortable working within Agile methodologies. This role requires a professional adept at blending software engineering dashboard development and cutting-e

Job DescriptionAbout the RoleWe are looking for a versatile BI Developer with strong technical expertise across multiple domains comfortable working within Agile methodologies. This role requires a professional adept at blending software engineering dashboard development and cutting-e

Job DescriptionThe Mission: The enterprise software landscape is fracturing. We are transitioning from Systems of Record to Systems of Action. Zendesk is leading this shift with the Resolution Platform aiming to be the first CX company to secure $1B in AI-driven revenue. To achieve th

Job DescriptionThe Mission: The enterprise software landscape is fracturing. We are transitioning from Systems of Record to Systems of Action. Zendesk is leading this shift with the Resolution Platform aiming to be the first CX company to secure $1B in AI-driven revenue. To achieve th

Job DescriptionWhat we have builtThe Custom Agent Service handles the full agent lifecycle: an admin configures an agent with instructions knowledge articles and actions through a UI; a customer ticket triggers execution; the agent plans acts through real APIs via the Integration Acti

Job DescriptionWhat we have builtThe Custom Agent Service handles the full agent lifecycle: an admin configures an agent with instructions knowledge articles and actions through a UI; a customer ticket triggers execution; the agent plans acts through real APIs via the Integration Acti

Job DescriptionOutstanding candidates will be considered outside of office locations for a fully remote role.Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automa

Job DescriptionOutstanding candidates will be considered outside of office locations for a fully remote role.Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automa

Job DescriptionZendesk is seeking a visionary and high-impact Senior Director Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesks position at the absolute forefront of Generative AI LLM and Agentic AI innovation.Sitting at the critical inter

Job DescriptionZendesk is seeking a visionary and high-impact Senior Director Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesks position at the absolute forefront of Generative AI LLM and Agentic AI innovation.Sitting at the critical inter

Job DescriptionForward Deployed Engineer (FDE) AI & SolutionsJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences becau

Job DescriptionForward Deployed Engineer (FDE) AI & SolutionsJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences becau

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection empowering organizations to create outstanding customer exper

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection empowering organizations to create outstanding customer exper

Job Description Poland annualized base salary range for this position is zł257000.00-zł385000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position the actual compensation offered will be based on job related capabilities app

Job Description Poland annualized base salary range for this position is zł257000.00-zł385000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position the actual compensation offered will be based on job related capabilities app

Job DescriptionAt Zendesk we strongly believe that to build a great company you need great people. We enjoy working with smart focused colleagues who care about both the work they do and the impact it has. We value collaboration ownership and delivering results in a pragmatic way. We

Job DescriptionAt Zendesk we strongly believe that to build a great company you need great people. We enjoy working with smart focused colleagues who care about both the work they do and the impact it has. We value collaboration ownership and delivering results in a pragmatic way. We

Job DescriptionAt Zendesk we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization we are looking for builders technical p

Job DescriptionAt Zendesk we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization we are looking for builders technical p