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DescriptionSummary:As a Small Business Help Desk Representative you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment (NICE CXOne Phone Platform). You will be the first point of contact for both external...

Senior User Support SpecialistEmployment Type: Full-Time Mid-High LevelDepartment: Information TechnologyCGS is seeking a skilled Senior User Support Specialist to assist in setting up and operating an end-user support program in support of major applications and projects. This role requires experti...

Senior User Support SpecialistEmployment Type: Full-Time Mid-High LevelDepartment: Information TechnologyCGS is seeking a skilled Senior User Support Specialist to assist in setting up and operating an end-user support program in support of major applications and projects. This role requires experti...

Position SummaryLCI is seeking dedicated Customer Service Agents to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide suppor...

Position SummaryThe IT Project Manager provides executive leadership across Tier 1 Service Desk Tier 2 Advanced Problem Resolution (APR) USPTO Contact Center (UCC) Knowledge Management Accounts Management and Executive Support functions. This role ensures SLA compliance operational governance workfo...

DescriptionOverview: Located in Des Moines IA the Intern provides first-level technical help desk support to end users with a focus on supporting iOS devices alongside general IT helpdesk duties. This role offers hands-on experience troubleshooting mobile devices assisting users and supporting the H...

US Medical Affairs Oncology (USMAO) is advancing a bold transformation to realize our aspirations for Customer 2030 (C2030) Future of CRM (FoCRM) and Future of Field Medical (FoFM). We are building a modern Medical organization where digital fluency datadriven insight and humancentered engagement en...

US Medical Affairs Oncology (USMAO) is advancing a bold transformation to realize our aspirations for Customer 2030 (C2030) Future of CRM (FoCRM) and Future of Field Medical (FoFM). We are building a modern Medical organization where digital fluency datadriven insight and humancentered engagement en...

CampusWorks is seeking a strategic and customer focused leader to lead the strategic and tactical technology activities and systems onsite at our partner institution Kilgore College in Kilgore TX. The Chief Information Officer is responsible for aligning IT strategy with institutional goals leveragi...

IntroductionOPEN TO ALL QUALIFIED APPLICANTSThis is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.GRADE17LOCATION OF POSITIONBaltimore MarylandPOSITION DUTIESWe are seeking a motivated...

Job DescriptionThis recruitment is exempt from the Hiring Freeze (Administrative Order 358).ATTENTION ALASKA RESIDENTS!The Department of Labor and Workforce Development Division of AVTEC is recruiting for aMicrocomputer/Network Specialist 1 located in Seward! No Cover Letter Required!This position i...

Job Title: Senior Lead React Native (Mobile Apps) Location: Framingham MA (Onsite) Mandatory Skills: React Native TypeScript Expo and modern mobile architecture patterns. Job Description: Were looking for a Senior Lead Engineer React Native with deep experience designing and buildin...

Job Title : Desktop Support Engineer (Windows 11 O365 Active Directory VMware VDI Enterprise End-User Support) Location: Albany NY Onsite We are currently seeking candidates who meet the following qualifications Qualifications: Experience managing Level 2 Help Desk support requests providing hands-...

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client refers to several distinct entities most notably the not-for-profit system in Idaho/Eastern Oregon and the Texas-...

Title: Technical Support Analyst Location: Colonial Heights VA Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g...

ABOUT THE ROLE100% on site with 1 Possible Telework Day Key Responsibilities Identify & Resolve:Act as the primary filter for incoming technical requests resolving 70-80% of issues on the first call. Ticketing & Documentation:Maintain detailed logs of all interactions in our ITSM (e.g. Service...

Serigraph is seeking a knowledgeable and service-oriented IT Help Desk and Systems Administrator to support our employees and technology infrastructure. This role is responsible for delivering reliable technical support maintaining IT systems and ensuring employees have the tools and access they nee...

The Help Desk Agent provides frontline customer service and technical support at the on-site InternationalMonetary Fund (IMF) call center. This role is responsible for answering incoming calls assisting staff and external callers troubleshooting issues and ensuring timely and professional resolution...

Department InformationThis internship is a temporary part-time (minimum 5 hours/week) remote Internship within Colorado and will exist for 2 months or less. Applicants must be located in Colorado.This internship is unpaid.This is a non-employee internship position. No benefits are available.This pos...

We are looking for a strong Software Development Manager to lead a team responsible for core IAM components that are used by all the AWS services to onboard to AWS Identity and Access Management (IAM).- Manage a team of SDEs building foundational IAM components- Own the technical direction for core...