Desktop Support Engineer

Albany, GA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title : Desktop Support Engineer (Windows 11 O365 Active Directory VMware VDI Enterprise End-User Support)

Location: Albany NY Onsite

We are currently seeking candidates who meet the following qualifications

Qualifications:

Experience managing Level 2 Help Desk support requests providing hands-on end-user focused technical support.
Experience diagnosing and resolving hardware and software issues including troubleshooting Windows 11 environments.
Experience installing configuring and supporting Microsoft O365 and Outlook within an enterprise environment.
Experience utilizing Lansweeper Remote Desktop and Active Directory for system management and user support.
Experience working with ITSM service desk platforms and ticketing systems to track manage and resolve support incidents.
Experience configuring and installing Windows-based hardware peripherals network printers and thin clients.
Experience performing computer imaging and system deployment.
Experience supporting and administering RSA Console for authentication and security access.
Experience utilizing VMware / Omnissa technologies to support and maintain virtual desktop environments.
Knowledge and support experience troubleshooting common mobile device issues.

If you meet these qualifications please submit your application via link provided in LinkedIn.
Kindly do not call the general line to submit your application.

Job Title : Desktop Support Engineer (Windows 11 O365 Active Directory VMware VDI Enterprise End-User Support) Location: Albany NY Onsite We are currently seeking candidates who meet the following qualifications Qualifications: Experience managing Level 2 Help Desk support requests providing hands-...