Sutherland

Position: Customer Care Looking for a great career opportunity Join Sutherland and become part of a professional and supportive team with excellent benefits and growth opportunities!Requirements: Graduates onlyC1 English levelWe Offer: Salary up to EGP 300K annually Medical insurance

Position: Customer Care Looking for a great career opportunity Join Sutherland and become part of a professional and supportive team with excellent benefits and growth opportunities!Requirements: Graduates onlyC1 English levelWe Offer: Salary up to EGP 300K annually Medical insurance

We are looking for a Senior DevOps Engineer to join our team and support the design deployment and operation of secure scalable cloud infrastructure. This role combines expertise in AWS networking Infrastructure as Code (Terraform) Kubernetes and DevOps practices to ensure the reliabi

We are looking for a Senior DevOps Engineer to join our team and support the design deployment and operation of secure scalable cloud infrastructure. This role combines expertise in AWS networking Infrastructure as Code (Terraform) Kubernetes and DevOps practices to ensure the reliabi

We are seeking a highly organized and efficient Manager for Facility Facilities & Property Management to join our team in Bogota this role you will be responsible for overseeing all aspects of our facility operations ensuring a safe functional and cost-effective environment for our e

We are seeking a highly organized and efficient Manager for Facility Facilities & Property Management to join our team in Bogota this role you will be responsible for overseeing all aspects of our facility operations ensuring a safe functional and cost-effective environment for our e

Requirements: Graduates onlyC1 English levelNo previous experience requiredWhat We Offer: Salary up to EGP 300K annually Transportation provided Medical insurance Career growth opportunities Apply now by filling out the form and start your journey with Sutherland!Remote Work : NoEmpl

Requirements: Graduates onlyC1 English levelNo previous experience requiredWhat We Offer: Salary up to EGP 300K annually Transportation provided Medical insurance Career growth opportunities Apply now by filling out the form and start your journey with Sutherland!Remote Work : NoEmpl

Strong experience in various Cisco network devices (Routers switches)Installation configuration and very strong troubleshooting experience in Cisco devicesMonitor performance and ensure system availability and reliabilityShould be willing to work on shifts (both day and night) and sh

Strong experience in various Cisco network devices (Routers switches)Installation configuration and very strong troubleshooting experience in Cisco devicesMonitor performance and ensure system availability and reliabilityShould be willing to work on shifts (both day and night) and sh

**CANADA BASED**(remote)As a Senior BI & Data Analyst youll be a key driver of insight and innovation within our Enterprise Data and Analytics team. Were looking for a curious detail-oriented professional who thrives on turning complex scientific and operational data into clear action

**CANADA BASED**(remote)As a Senior BI & Data Analyst youll be a key driver of insight and innovation within our Enterprise Data and Analytics team. Were looking for a curious detail-oriented professional who thrives on turning complex scientific and operational data into clear action

We are looking for experienced professionals to support a leading logistics technology platform serving large U.S. companies . This role focuses on providing operational and client support within a high-volume production environmentManage outbound calls and emails with U.S.-based corp

We are looking for experienced professionals to support a leading logistics technology platform serving large U.S. companies . This role focuses on providing operational and client support within a high-volume production environmentManage outbound calls and emails with U.S.-based corp

Cloud Security PrimaryOwn cloud security posture management (CSPM) across GCP and AWS continuous assessment misconfiguration detection and remediation tracking.Design and enforce IAM policies service account hygiene least-privilege access controls and workload identity across multi-

Cloud Security PrimaryOwn cloud security posture management (CSPM) across GCP and AWS continuous assessment misconfiguration detection and remediation tracking.Design and enforce IAM policies service account hygiene least-privilege access controls and workload identity across multi-

Roles & Responsibilities:Lead the architecture and implementation of complex cloud solutions.Drive automation optimization and best practices across cloud environments.Mentor junior engineers and provide technical leadership.Collaborate with cross-functional teams to deliver scalable

Roles & Responsibilities:Lead the architecture and implementation of complex cloud solutions.Drive automation optimization and best practices across cloud environments.Mentor junior engineers and provide technical leadership.Collaborate with cross-functional teams to deliver scalable

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delive

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delive

Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting review and negotiation general legal support

Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting review and negotiation general legal support

About the RoleConnect is one of the premier and fastest selling products at Sutherland providing a full omni-channel Contact Center as a Service solution for our clients. We are looking for an experienced Sr. Product Delivery Manager to join our growing team and drive the delivery of

About the RoleConnect is one of the premier and fastest selling products at Sutherland providing a full omni-channel Contact Center as a Service solution for our clients. We are looking for an experienced Sr. Product Delivery Manager to join our growing team and drive the delivery of

Cosa faraiSarai contattato/a dai clienti tramite chat per fornire informazioni e assistenza relative ai prodotti alle loro funzionalità e alle diverse fasi del loro ciclo di vita.Gestirai le richieste attraverso chat e canali di comunicazione scritti fornendo risposte chiare precise

Cosa faraiSarai contattato/a dai clienti tramite chat per fornire informazioni e assistenza relative ai prodotti alle loro funzionalità e alle diverse fasi del loro ciclo di vita.Gestirai le richieste attraverso chat e canali di comunicazione scritti fornendo risposte chiare precise

Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently metSupervise coach an

Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently metSupervise coach an

Role SummaryA Quality Analyst Email Abuse within the Trust & Safety team will be responsible for ensuring the accuracy consistency and effectiveness of decisions made while identifying and addressing abusive fraudulent and malicious email activity.The role involves conducting regular

Role SummaryA Quality Analyst Email Abuse within the Trust & Safety team will be responsible for ensuring the accuracy consistency and effectiveness of decisions made while identifying and addressing abusive fraudulent and malicious email activity.The role involves conducting regular

Role Summary:The Subject Matter Expert (SME) Mail Operations will serve as a technical and operational expert supporting email operations spam/abuse mitigation and Trust & Safety workflows. The role will be responsible for handling complex and escalated cases providing subject matter

Role Summary:The Subject Matter Expert (SME) Mail Operations will serve as a technical and operational expert supporting email operations spam/abuse mitigation and Trust & Safety workflows. The role will be responsible for handling complex and escalated cases providing subject matter

Builds and deploys AI agents that execute regulated and semi-regulated processes on AWS Bedrock and owns the document-processing pipelines that feed structured data into those agent workflows replacing manual steps without introducing RPA-style brittle automation.Key Responsibilities

Builds and deploys AI agents that execute regulated and semi-regulated processes on AWS Bedrock and owns the document-processing pipelines that feed structured data into those agent workflows replacing manual steps without introducing RPA-style brittle automation.Key Responsibilities

Role SummaryProvisions and operates the AWS environment underpinning all agent services VPC Fargate clusters messaging (SNS/SQS) storage (DynamoDB S3) and monitoring while supporting cross-cloud calls to Azure AI services.Key ResponsibilitiesStand up and maintain the internal-access

Role SummaryProvisions and operates the AWS environment underpinning all agent services VPC Fargate clusters messaging (SNS/SQS) storage (DynamoDB S3) and monitoring while supporting cross-cloud calls to Azure AI services.Key ResponsibilitiesStand up and maintain the internal-access

Role SummaryOwns technical testing of agent outputs accuracy turnaround-time impact and regression testing as agents are iterated feeding the accuracy and completion-time KPIs tracked at the programme level.Key ResponsibilitiesBuild test suites validating agent outputs against golde

Role SummaryOwns technical testing of agent outputs accuracy turnaround-time impact and regression testing as agents are iterated feeding the accuracy and completion-time KPIs tracked at the programme level.Key ResponsibilitiesBuild test suites validating agent outputs against golde

Owns the end-to-end technical architecture across all workstreams. Acts as the single point of architectural authority ensuring solutions are consistent secure and scalable across AWS and Microsoft-based environments and arbitrates trade-offs between teams working on parallel builds.K

Owns the end-to-end technical architecture across all workstreams. Acts as the single point of architectural authority ensuring solutions are consistent secure and scalable across AWS and Microsoft-based environments and arbitrates trade-offs between teams working on parallel builds.K