Sutherland

 Associate Managers in this role get to:Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or ne

 Associate Managers in this role get to:Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or ne

The Installation Quality Specialist II supports the enhancement of installation quality by managing a queue of technical issues analyzing installation data for trends and troubleshooting problems across client platforms. They also collaborate with cross-functional teams to improve int

The Installation Quality Specialist II supports the enhancement of installation quality by managing a queue of technical issues analyzing installation data for trends and troubleshooting problems across client platforms. They also collaborate with cross-functional teams to improve int

The Client Project Manager is a key member of the Lytx Implementation Team responsible for supporting the successful delivery of client program and installation deployments. This role plays a hands-on part in building and maintaining project plans monitoring progress escalating issues

The Client Project Manager is a key member of the Lytx Implementation Team responsible for supporting the successful delivery of client program and installation deployments. This role plays a hands-on part in building and maintaining project plans monitoring progress escalating issues

The Senior Team Manager (STM) is responsible for leading and managing a group of Team Managers and their respective teams within a high-performing contact center campaign. This campaign includes credit sales loan/credit approval processing and end-to-end customer service. The STM ensu

The Senior Team Manager (STM) is responsible for leading and managing a group of Team Managers and their respective teams within a high-performing contact center campaign. This campaign includes credit sales loan/credit approval processing and end-to-end customer service. The STM ensu

This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Quality Analyst in this role get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarant

This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Quality Analyst in this role get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarant

Database Management: Install configure and maintain SQL Server instances ensuring optimal performance and availability.Monitoring & Optimization: Monitor database performance conduct tuning and optimize queries to enhance efficiency on periodic basis.Backup & Recovery: Implement and m

Database Management: Install configure and maintain SQL Server instances ensuring optimal performance and availability.Monitoring & Optimization: Monitor database performance conduct tuning and optimize queries to enhance efficiency on periodic basis.Backup & Recovery: Implement and m

Sutherland is looking for a skilled Python Data Engineer with strong experience in Apache Airflow data pipeline development and cloud data platforms (Snowflake / AWS). The role involves building and orchestrating scalable ETL/ELT workflows and automating data processes across multiple

Sutherland is looking for a skilled Python Data Engineer with strong experience in Apache Airflow data pipeline development and cloud data platforms (Snowflake / AWS). The role involves building and orchestrating scalable ETL/ELT workflows and automating data processes across multiple

Administer and maintain Oracle WebLogic Server (11g and 12c) including server configurations deployments and health monitoring.Create configure and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.Troubleshoot application and infrastructure i

Administer and maintain Oracle WebLogic Server (11g and 12c) including server configurations deployments and health monitoring.Create configure and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.Troubleshoot application and infrastructure i

QA Engineer (Manual Automation) 46 Years We are looking for a QA Engineer with 46 years of experience in manual and automation testing. Key Requirements: Strong experience in Selenium automation Solid hands-on manual testing (functional regression smoke) Experience with Java or Java

QA Engineer (Manual Automation) 46 Years We are looking for a QA Engineer with 46 years of experience in manual and automation testing. Key Requirements: Strong experience in Selenium automation Solid hands-on manual testing (functional regression smoke) Experience with Java or Java

The Back End Engineer develops robust and scalable server-side applications and APIs that integrate seamlessly with React-based front-end applications. This role involves designing implementing and maintaining back-end services ensuring efficient data flow between the client and serve

The Back End Engineer develops robust and scalable server-side applications and APIs that integrate seamlessly with React-based front-end applications. This role involves designing implementing and maintaining back-end services ensuring efficient data flow between the client and serve

Key Responsibilities Implement features of the platform using a combination of C# PowerShell bash and YAMLParticipate in code reviews and other development activities via Azure DevOps and GitContribute to deliverables of SDLC in JamaTroubleshoot installation and application deployment

Key Responsibilities Implement features of the platform using a combination of C# PowerShell bash and YAMLParticipate in code reviews and other development activities via Azure DevOps and GitContribute to deliverables of SDLC in JamaTroubleshoot installation and application deployment

Role IntentThis role is intended for experienced software developers not traditional automation engineers. The focus is on building and evolving automation frameworks and platforms used by multiple teams across our CXone division including developing a new agentic AIdriven automation

Role IntentThis role is intended for experienced software developers not traditional automation engineers. The focus is on building and evolving automation frameworks and platforms used by multiple teams across our CXone division including developing a new agentic AIdriven automation

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectat

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectat

A NiCE Solution Engineer will play a pivotal role in leading the functional and technical sales process with a focus on NiCEs Recording and Quality Management solutions. Through discovery requirements gathering validation and demonstration the Solution Engineer will connect customer n

A NiCE Solution Engineer will play a pivotal role in leading the functional and technical sales process with a focus on NiCEs Recording and Quality Management solutions. Through discovery requirements gathering validation and demonstration the Solution Engineer will connect customer n

Role OverviewWe are seeking a Practice Head Cyber Security to build scale and lead a global security practice focused on cloud security identity governance SOC transformation and managed security offerings.This is a practice ownership role. The role owns security strategy service por

Role OverviewWe are seeking a Practice Head Cyber Security to build scale and lead a global security practice focused on cloud security identity governance SOC transformation and managed security offerings.This is a practice ownership role. The role owns security strategy service por

The Technical Lead / Development Manager (10Years Exp) will be responsible for defining the technical roadmap leading and mentoring a team of developers guiding them in best practices reviewing code and advising on technical architecture and innovation to enhance a growing knowledge m

The Technical Lead / Development Manager (10Years Exp) will be responsible for defining the technical roadmap leading and mentoring a team of developers guiding them in best practices reviewing code and advising on technical architecture and innovation to enhance a growing knowledge m

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Str

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Str

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

We are looking for a skilled QA Tester with experience in Microsoft Azure and microservices-based applications. The candidate will be responsible for ensuring the quality reliability and performance of cloud-hosted applications validating AI integrations and supporting scalable deploy

We are looking for a skilled QA Tester with experience in Microsoft Azure and microservices-based applications. The candidate will be responsible for ensuring the quality reliability and performance of cloud-hosted applications validating AI integrations and supporting scalable deploy

ystem context : To initiate IVR surveys studio scripts - which are tailored and deployed for specific customer require a unified component to facilitate API calls to Satmetrix This is done through the Proxy service which will take APIs token caches it and calls Satmetrix APIs. This is

ystem context : To initiate IVR surveys studio scripts - which are tailored and deployed for specific customer require a unified component to facilitate API calls to Satmetrix This is done through the Proxy service which will take APIs token caches it and calls Satmetrix APIs. This is