Head of Data Center Practice Global Markets India Singapore

Head of Data Center Practice - Global Markets

Location: India OR Singapore
Function: Data Center Infrastructure Engineering & Managed Services for Global Markets.
 

About the Role

Sutherland is looking for a highly experienced entrepreneurial leader to establish build and scale its Data Center Practice across the United States.

This is a strategic leadership role for someone who combines deep technical and operational expertise in data center infrastructure with the commercial acumen to build a profitable growing business. The individual will own the practice end to endfrom market strategy solution development and business development to engineering deployment operations maintenance and decommissioning.

The ideal candidate has hands-on experience across the data center lifecycle including hyperscale colocation enterprise and AI infrastructure environments. They understand traditional data center infrastructure as well as evolving technologies such as GPU clusters high-density compute liquid cooling and next-generation AI infrastructure.

The successful candidate will build the team ecosystem delivery capabilities operating model and customer relationships required to position Sutherland as a trusted end-to-end data center infrastructure services partner.

Key Responsibilities

1. Build and Lead the Data Center Practice

• Develop and execute the US Data Center Practice strategy defining target markets service offerings investment priorities and a scalable growth roadmap.
• Build the practice from the ground up including technical leadership engineering project management field operations quality assurance and managed services capabilities.
• Establish the delivery organization operating model processes governance and performance metrics required to execute complex customer engagements.
• Build strategic relationships with data center operators hyperscalers colocation providers OEMs equipment manufacturers engineering firms contractors and specialist service providers.
• Own practice performance including revenue growth pipeline bookings gross margin delivery performance customer satisfaction and profitability.

2. End-to-End Data Center Lifecycle Expertise

Lead and develop capabilities across the complete data center lifecycle including:

• Planning and readiness: Site readiness assessments infrastructure surveys deployment planning capacity planning implementation schedules and risk assessments.
• Installation and deployment: Rack installation server and network hardware deployment power distribution structured cabling fiber installation labeling connectivity and infrastructure integration.
• Commissioning and validation: Installation verification connectivity testing power and thermal validation documentation acceptance testing and operational handover.
• Operations and maintenance: Preventive and corrective maintenance break-fix services hardware replacement infrastructure monitoring incident management root-cause analysis and service-level management.
• Expansion and modernization: Capacity expansion hardware refreshes infrastructure upgrades migrations reconfiguration and technology transitions.
• Decommissioning and asset lifecycle management: Safe equipment removal asset tracking data-bearing equipment handling redeployment recycling disposal and audit-ready documentation.

The practice leader must understand how to integrate these services into repeatable commercially viable offerings for enterprise and hyperscale customers.

3. Advanced and Emerging Data Center Technologies

• Develop solutions for rapidly evolving AI and high-performance computing infrastructure including GPU deployments and high-density compute environments.
• Understand the implications of increased rack power density thermal loads and next-generation cooling requirements.
• Build capabilities around liquid cooling including direct-to-chip and other applicable cooling architectures cooling distribution infrastructure and associated deployment and maintenance requirements.
• Develop expertise in power and thermal infrastructure including UPS systems power distribution cooling systems monitoring and environmental controls.
• Evaluate emerging technologies industry standards automation opportunities and new service models to keep Sutherland competitive.
• Translate evolving technical requirements into practical scalable customer-ready solutions supported by qualified engineering and technology partners.

4. Solution Development and Technical Pre-Sales

• Partner with sales and account leadership to identify opportunities shape customer requirements and develop differentiated solutions.
• Lead technical discovery infrastructure assessments solution architecture statements of work proposals RFP/RFI responses and solution presentations.
• Develop standard service offerings implementation methodologies pricing models staffing approaches and delivery playbooks.
• Build solutions that combine Sutherlands delivery capabilities with specialist partners and OEM ecosystems where required.
• Assess feasibility delivery risks resource requirements service levels and commercial assumptions before committing to customer engagements.
• Serve as the senior technical authority in customer discussions executive briefings solution workshops and deal negotiations.

5. Business Development and Commercial Ownership

• Build and maintain a qualified pipeline of data center infrastructure opportunities across the United States.
• Work with sales teams to pursue new logos expand existing accounts establish strategic partnerships and convert opportunities into long-term engagements.
• Identify opportunities across hyperscalers cloud providers colocation operators technology companies and large enterprises.
• Own the commercial model for the practice including pricing cost estimation resource utilization margin management and delivery economics.
• Develop recurring revenue opportunities through managed services maintenance contracts lifecycle support and multi-site infrastructure engagements.
• Build a strong partner ecosystem to extend capabilities accelerate market entry and support large or geographically distributed deployments.

6. Delivery Excellence Quality Assurance and Safety

• Establish rigorous quality assurance and quality control standards across installation cabling equipment deployment testing commissioning and maintenance.
• Implement standard operating procedures checklists acceptance criteria documentation standards and audit mechanisms.
• Drive consistent execution across sites ensuring adherence to customer requirements applicable codes safety standards and contractual service levels.
• Establish program governance risk management escalation processes and performance reporting.
• Drive continuous improvement through root-cause analysis defect prevention productivity improvements and lessons learned.
• Ensure appropriate controls for change management access asset handling data security and work performed in mission-critical environments.

7. Organization Building and Leadership

• Recruit develop and lead a high-performing team of engineers technical architects project managers field technicians quality specialists and operations leaders.
• Develop workforce planning certification training and capability-building programs to support growth.
• Establish relationships with subcontractors and regional delivery partners while maintaining consistent quality and accountability.
• Create a culture of safety customer focus technical excellence ownership and disciplined execution.
• Provide executive leadership with transparent reporting on pipeline delivery performance profitability investments risks and growth opportunities.

Qualifications :

Required Qualifications and Experience

• Typically 15 years of relevant experience in data center infrastructure critical facilities deployment engineering operations or infrastructure services including substantial senior leadership responsibility.
• Demonstrated experience building scaling or leading a data center services business practice or multidisciplinary delivery organization.
• Strong end-to-end understanding of data center infrastructure from installation and commissioning through ongoing operations upgrades and decommissioning.
• Practical knowledge of rack-and-stack structured cabling fiber connectivity server and network deployments power distribution cooling testing and infrastructure integration.
• Experience supporting hyperscale colocation enterprise cloud or AI infrastructure environments.
• Understanding of modern GPU infrastructure high-density racks liquid cooling and evolving power and thermal requirements.
• Demonstrated ability to develop customer solutions lead technical pre-sales contribute to winning proposals and support complex commercial negotiations.
• Experience managing delivery teams subcontractors technology partners project economics quality safety and customer outcomes.
• Strong financial and business acumen including revenue growth pipeline development pricing margin management and P&L accountability.
• Excellent executive communication customer relationship management and cross-functional leadership skills.
• Willingness to travel across the United States and to customer sites as business needs require.

Preferred Qualifications

• Experience building services for hyperscalers major cloud providers colocation operators or large enterprise data centers.
• Experience with GPU clusters AI infrastructure high-performance computing and liquid-cooling deployments.
• Relevant industry certifications in data center infrastructure project management networking electrical/mechanical systems or facilities operations.
• Familiarity with ITIL structured project governance quality management systems and relevant data center standards.
• Experience creating partner ecosystems and combining in-house capabilities with specialist engineering and field service providers.

Additional Information :

What Success Looks Like

The successful leader will establish a differentiated US Data Center Practice with:

• A clearly defined portfolio of market-ready data center services.
• A credible technical and delivery organization with the right talent and partner ecosystem.
• A repeatable solutioning and go-to-market model.
• A growing pipeline of qualified opportunities and successful customer wins.
• Consistent delivery quality safety customer satisfaction and operational performance.
• Sustainable revenue growth healthy margins and recurring managed services opportunities.

Remote Work :

No

Employment Type :

Full-time