MRI

Responsibilities:Manage the performance of teams against all established Client Support benchmarks and metricsTaking ownership of case escalations including all client and internal communicationParticipates in recruiting process as hiring manager interviewingcandidatesandparticipating

Responsibilities:Manage the performance of teams against all established Client Support benchmarks and metricsTaking ownership of case escalations including all client and internal communicationParticipates in recruiting process as hiring manager interviewingcandidatesandparticipating

We are looking for a proactive and customer-focused Support Analyst to act as the primary contact for customers and advocate for their needs for our maintenance projects in Thailand. You will take ownership of issues work with consultants and engineers to resolve escalations and ident

We are looking for a proactive and customer-focused Support Analyst to act as the primary contact for customers and advocate for their needs for our maintenance projects in Thailand. You will take ownership of issues work with consultants and engineers to resolve escalations and ident

We are seeking a dynamic and resourceful Talent Acquisition Specialist to join our global TA team based in Manila. This role will support recruitment across multiple departments and functions partnering with stakeholders in APAC EMEA and NA. This is a 6 moths contract. The ideal candi

We are seeking a dynamic and resourceful Talent Acquisition Specialist to join our global TA team based in Manila. This role will support recruitment across multiple departments and functions partnering with stakeholders in APAC EMEA and NA. This is a 6 moths contract. The ideal candi

Were looking for a thorough production-minded professional to join our Background Screening operations this role youll support multiple internal departments by processing and researching the individual components that make up a complete background check including employment and lice

Were looking for a thorough production-minded professional to join our Background Screening operations this role youll support multiple internal departments by processing and researching the individual components that make up a complete background check including employment and lice

Responsibilities: Serve as a liaison between clients and the Finance Department for billing-related inquiries. Pull and distribute invoices and account statements as requested. Respond to client questions related to their invoices and escalate complex issues when needed. Manage websi

Responsibilities: Serve as a liaison between clients and the Finance Department for billing-related inquiries. Pull and distribute invoices and account statements as requested. Respond to client questions related to their invoices and escalate complex issues when needed. Manage websi

MRI-Software is seeking asoftware engineerto join our team working on the MRI suite of products.We are looking for someone who not only excels technically but also brings strong interpersonal and problem-solving capabilities:Ability to work independentlyand take ownership of tasksComf

MRI-Software is seeking asoftware engineerto join our team working on the MRI suite of products.We are looking for someone who not only excels technically but also brings strong interpersonal and problem-solving capabilities:Ability to work independentlyand take ownership of tasksComf

Position Overview: The role of the Senior Property Accountant IV is to work with a team of property accountants and accounting assistants. This will include 1:1 check-ins answering questions reviewing work completed and communicating status and/or needs to Management in NA. Responsibi

Position Overview: The role of the Senior Property Accountant IV is to work with a team of property accountants and accounting assistants. This will include 1:1 check-ins answering questions reviewing work completed and communicating status and/or needs to Management in NA. Responsibi

Position SummaryMRI Software is looking for an experienced Cloud / DevOps Engineer to join our Platform Engineering team and help build secure and operate scalable cloud platforms that power our global SaaS products.In this role you will design and implement cloud-native infrastructur

Position SummaryMRI Software is looking for an experienced Cloud / DevOps Engineer to join our Platform Engineering team and help build secure and operate scalable cloud platforms that power our global SaaS products.In this role you will design and implement cloud-native infrastructur

About the role:MRI-Software is seeking a Software Engineer to join our team working on products. As a Software Engineer you will be responsible for developing testing and maintaining software solutions throughout the Software Development Lifecycle. You should have a passion for develo

About the role:MRI-Software is seeking a Software Engineer to join our team working on products. As a Software Engineer you will be responsible for developing testing and maintaining software solutions throughout the Software Development Lifecycle. You should have a passion for develo

Software Engineer (Level 2)Experience: 37 yearsRole OverviewSoftware Engineer Level 2 is a mid-level engineering role responsible for delivering high-quality modules with minimal supervision. The role requires strong technical capability the ability to design small components mentor j

Software Engineer (Level 2)Experience: 37 yearsRole OverviewSoftware Engineer Level 2 is a mid-level engineering role responsible for delivering high-quality modules with minimal supervision. The role requires strong technical capability the ability to design small components mentor j

MRI Software is seeking a Product Manager (Commercial CRM) to lead the strategy roadmap and day to day product ownership of our Commercial CRM solution.This role combines Product Manager and Product Owner responsibilities. You will shape the future of a modern CRM platform used by age

MRI Software is seeking a Product Manager (Commercial CRM) to lead the strategy roadmap and day to day product ownership of our Commercial CRM solution.This role combines Product Manager and Product Owner responsibilities. You will shape the future of a modern CRM platform used by age

MRI is looking for a high-calibre Outbound Sales Development Representative to join our Asia commercial team. You will work in direct 1:1 partnership with an Account Executive owning a clearly defined set of target accounts within a tightly scoped go-to-market strategy.Your job is to

MRI is looking for a high-calibre Outbound Sales Development Representative to join our Asia commercial team. You will work in direct 1:1 partnership with an Account Executive owning a clearly defined set of target accounts within a tightly scoped go-to-market strategy.Your job is to

About the RoleThe Senior Business Analyst Global Delivery Center (GDC) Standards & Strategy plays a critical role in driving alignment efficiency and strategic maturity across MRI Softwares Global Support organization. This role focuses on analyzing core support processes identifying

About the RoleThe Senior Business Analyst Global Delivery Center (GDC) Standards & Strategy plays a critical role in driving alignment efficiency and strategic maturity across MRI Softwares Global Support organization. This role focuses on analyzing core support processes identifying

Role PurposeLead operational execution for a designated GDC site ensuring high-volume support delivery meets productivity Service Level Agreement (SLA) attainment quality and client experience targets.Serve as the sites operational leader for support execution aligning local delivery

Role PurposeLead operational execution for a designated GDC site ensuring high-volume support delivery meets productivity Service Level Agreement (SLA) attainment quality and client experience targets.Serve as the sites operational leader for support execution aligning local delivery

About the RoleWere looking for a meticulous research-driven professional to join our Criminal Records this role youll be responsible for searching US county state and federal court databases to locate criminal case records extracting relevant case data and transferring it accurately

About the RoleWere looking for a meticulous research-driven professional to join our Criminal Records this role youll be responsible for searching US county state and federal court databases to locate criminal case records extracting relevant case data and transferring it accurately

What You Will Do Define track and report on AI performance metrics: resolution rates deflection rates escalation accuracy CSAT and response quality Build and maintain AI performance dashboards and reporting infrastructure Conduct regular evaluations of AI agent outputs to identify acc

What You Will Do Define track and report on AI performance metrics: resolution rates deflection rates escalation accuracy CSAT and response quality Build and maintain AI performance dashboards and reporting infrastructure Conduct regular evaluations of AI agent outputs to identify acc

MRI Software is a leading provider of innovative software solutions for the Global Real Estate industry. We are currently seeking aManager ClientSupportto join our team!This individual willmanage a team of Software Support Analysts whoare responsible forresponding to and resolving cus

MRI Software is a leading provider of innovative software solutions for the Global Real Estate industry. We are currently seeking aManager ClientSupportto join our team!This individual willmanage a team of Software Support Analysts whoare responsible forresponding to and resolving cus

About the RoleThe Support Operations Analyst plays a key role in enabling consistent high-quality global support delivery and enablement at MRI Software. This position focuses on workforce management quality monitoring incident support and operational process management and documentat

About the RoleThe Support Operations Analyst plays a key role in enabling consistent high-quality global support delivery and enablement at MRI Software. This position focuses on workforce management quality monitoring incident support and operational process management and documentat

The Support Enablement & Delivery Systems and Tools Lead is responsible for overseeing optimizing and aligning the systems tools and processes that power MRI Softwares global Support organization. This role serves as a strategic and operational bridge between Support leadership system

The Support Enablement & Delivery Systems and Tools Lead is responsible for overseeing optimizing and aligning the systems tools and processes that power MRI Softwares global Support organization. This role serves as a strategic and operational bridge between Support leadership system

Account Manager (APAC) MRI Software SingaporeMRI Software Singapore is seeking a Account Manager to support our APAC this role youll work closely with senior Account Managers to strengthen key client relationships drive retention and expansion and gain hands-on experience in enterpr

Account Manager (APAC) MRI Software SingaporeMRI Software Singapore is seeking a Account Manager to support our APAC this role youll work closely with senior Account Managers to strengthen key client relationships drive retention and expansion and gain hands-on experience in enterpr