وظيفة Support Manager Ignitetech في الأردن

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Actio المزيد...

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Action, a المزيد...

Manage and triage incidents and service request assigned to team queues in Zohodesk . Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications . Develop and mentor المزيد...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings المزيد...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti المزيد...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings المزيد...

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Are you a customer support veteran who relies on deep technical experience and lead المزيد...

تطوير وتنفيذ سياسات وإجراءات الشراء لضمان ممارسات الشراء تتسم بالكفاءة والفعالية. إدارة عملية الشراء، بما في ذلك تحديد واختيار البائعين، والتفاوض على العقود، وشراء السلع والخدمات. تطوير وإدارة ميزانيات المشتريات، والتأكد من أن الإنفاق يتماشى مع الأهداف التنظيمية. بناء والحفاظ على الع المزيد...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings المزيد...

Making important decisions. Our customer support organization is an efficient machine capable of handling hundreds of products, thousands of support tickets per week, and tens of thousands of customers worldwide. Your job is to make sure the engine runs smoothly. Ability to under المزيد...

Nurture the Microsoft culture in the team, fulfilling the Model, Coach and Care expectations Commit to Performance Management & Recognition Program. Provide guidance and coaching to team for addressing highly complex, strategic financial and executive level cases, including cus المزيد...

Provide overall technical direction of the programme with consciousness to the context development of: “one refugee approach”, Persons with Disabilities (PWDs), and Early Childhood. Lead social protection programs within Social Support Center’s efforts to develop المزيد...

Nurture the Microsoft culture in the team, fulfilling the Model, Coach and Care expectations through: Attract, Develop, and Retain Talent Deliver Results Through Teamwork Role Model Microsoft Values Commit to Performance Management and Recognition Program. Provide guidance and المزيد...

Wanted to report it without changing it to Sunnah System manager The nobility in the system of governance in the administration - Action on Establishment and Evaluation of Application Management - Guaranteed implementation of the correct method and non-existence of possible errors المزيد...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed المزيد...

As the Brand & Communications Support within Clients and Markets, your role is to work closely with the Brand and Comms team lead, to plan, manage and execute proactive and innovative publicity campaigns and initiatives to support PwC’s efforts in both internal and external المزيد...

Assist Users in Converting to the Systems Being Implemented and Adapting to New Procedures Required by the System Conversion. Develop New Features and Make Documents and Diagrams to Help Providing Better Understanding. Service Monitoring and Database Maintenance. Help Building In المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.