وظيفة في Identify Customer في عمان

Setting KPIs and performance matrix for Contact Center agents at the shared services center. Monitor and enhance the overall CS & CC team performance. Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Set KPI’s and c المزيد...

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs المزيد...

Manage and transact business directly to customers from inbound calls and outbound calls with help of MQLs Identify customer type and/or need early in discussion to route properly, i.e. Direct, Territory, Named Accounts, Midmarket, etc. Create, build, close and transact المزيد...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to المزيد...

أخصائي خدمة العملاء، التحليلات خبرة في تحديد المتطلبات واستخدام البيانات والمقاييس لتوليد رؤى الأعمال. درجة البكالوريوس في الهندسة أو الرياضيات أو الإحصاء أو تخصص كمي مماثل. 2-3 سنوات من الخبرة ذات الصلة كمحلل أعمال، أو عالم بيانات، أو مهندس ذكاء أعمال، أو مهندس بيانات، أو ما يعاد المزيد...

Why should you be part of Deel's success story? A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We o المزيد...

مدير نجاح العملاء المسؤوليات: تأهيل العملاء: قم بتوجيه العملاء من خلال عملية تأهيل سلسة، مع التركيز على فهم احتياجاتهم في سياق تقنيات Web3. إدارة العلاقات: تطوير علاقات قوية مع العملاء والحفاظ عليها، والاستفادة من خبرتك في Web3 لفهم أهدافهم وتقديم حلول مخصصة. معرفة المنتج: امتلاك المزيد...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account المزيد...

Responsibilities—what you'll do: Chat and Email Support Product and Feedback Monitoring Database Management Team Coordination Customer Engagement Customer Care Sales and Lead Generation Complaints Resolution Product Knowledge Customer Satisfaction Requ المزيد...

A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendati المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take المزيد...

Handling ZenHR onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help ZenHR customers set-up their accounts, populate their data, apply their policies and educ المزيد...

Process Customer Orders. Customers account management. Responding to Customer Inquiries, Phone Call & Emails in a very timely manner. Follow up on customer's orders via emails and calls. Sales Managers support. Processing documents for products, shipping, and price المزيد...

Work in an energetic call center environment answering inquiries coming through customer emails, social media or live chat. Process customer’s orders and assign to related couriers. Listen to customers’ questions and concerns, and provide answers or responses. Handle المزيد...

Maintaining a positive, empathetic, and professional attitude towards customers at all times Responding promptly to customer inquiries through various channels Acknowledging and resolving customer complaints in a professional manner Keeping records of customer interactions, comment المزيد...

الحد الأدنى 10 سنوات من الخبرة في العمل، مع الحد الأدنى من 5 سنوات في خدمة العملاء. الحد الأدنى 5-7 سنوات من الخبرة المشرف/قائد الفريق/المدير أمر حتمي. القدرة على: القيام بمهام متعددة في بيئة ديناميكية، وبناء العلاقات، وحل المشكلات، والتأثير والتأثير. العملاء مدفوعة التحليلية المزيد...

About the job At Eppo, we are building the future of experimentation, so that every company can have an entrepreneurial, customer oriented culture. We believe that AB experiments uniquely put customers at the center of product decisions instead of political processes. Our المزيد...