Business Development Manager

1. Responsibilities

A. Business Growth and Strategy:

Taking a leading role in developing Company s Strategic plan and Business plan

Collaborate with other departments to develop comprehensive business plans (Marketing & Sales plans) and employ strategies to execute them

Develop and implement strategies to achieve Company objectives by ensuring the overall growth of the loan portfolio and insurance business

Collaborate with other Managers to annually review the Company lending policy and procedures in order remain competitive

Quarterly conduct review of the strategies and their implementation to determine their impact in revenue growth.

Collaborate with the Credit and Risk Manager to ensure prudent risk management practices are maintained.

B. Growth of the Customer Base:

Develop and implement tactics and plans to grow and maintain the customer base of the Company for profitable business operations.

Oversee marketing and sourcing new insurance customers and maintain an excellent renewal rate of expiring policies to grow insurance business

Oversee marketing and sales of the loan customers to grow a profitable and quality loan portfolio

Develop and review company products and processes to meet market demands.

Customer relationship management: proactively engage with customers to understand their evolving needs and preferences.

C. Operational Excellence:

Oversee the generation of related reports and ensure accurate data analysis to support decisionmaking.

Continuously improve business practices as per the Company s policies and procedures particularly lending policies and procedures.

D. Marketing and Sales:

Plan and oversee marketing initiatives to drive sales and revenue of the Company.

Identify and develop new markets improving sales channels and market penetration.

Develop sales proposals for prospective clients and play an active role in business development.

E. Leadership and Team Development:

Set team goals for business growth and support team members to execute business strategies in order to achieve individual performance objectives and so company desired performance.

Coach and Mentor subordinates to develop necessary skills and competencies in order to enhance personal and company growth

Conduct judicious performance reviews and guide subordinates to achieve excellence.

Foster a culture of collaboration innovation and continuous improvement within the business development function.

Requirements

1. Knowledge Skills & Behavior:

Solid understanding of lending and insurance operations.

Strong knowledge of regulations and legislative requirements in the lending and insurance industry.

Financial skills and the ability to make business projections for the companys future.

Strong sales and marketing skills.

Ability to meet deadlines and work under pressure.

Sound knowledge of governance and ethical leadership abilities.

Customeroriented mindset with outstanding people skills.

Problemsolving attitude and the ability to operate both within and outside the established operating policies and procedures for improving efficiency and minimizing risk.

2. Experience

At least 5 years of experience in microfinance Sales Marketing Business Development Business management or related field.

Solid experience in Sales management and creating new market opportunities.

3. Qualifications

Bachelor s Degree in Business Administration Business Management Microfinance Management or any other closely related field.

Certification from a recognized Financial Management and/or Insurance body is an added advantage.