Senior HR Services Specialist

Key Accountabilities:

• HR Admin will be responsible for workforce administration for assigned offices/Segments.

• Review and arrange employment contracts for signatures

• Draft standard correspondence throughout the employee life cycle such as confirmation of employment changes to terms and conditions or salary certificates

• Maintain hard & soft copy colleagues files ensuring these are up-to-date and accessible to other members of the HR team when required

• Performing HR transactions in all applicable HR systems supporting employees/managers inquiries and processing requests following the required process and procedure

• Serve as the primary contact for HR systems questions and/or issues

• Responsible for administering absences benefits and/or medical & life insurance for the assigned offices

• Deliver internal workshops and provide training to colleagues around HR processes and HR systems

• HR Process development improvement and harmonization in accordance with our global common model
• Update and maintain employee handbooks

• Support HR business process owners by documenting processes

• Partner with Payroll regarding changes in information or data inaccuracy for all Middle East colleagues

• Create and distribute data management reports

• Organize onboarding trainings for new colleagues

• Assist in the tailoring of HR communications to local business and cultural needs (eg welcome emails)

• Participate in ad-hoc projects as and when required

• Coordinate with local Office Services Finance and other Corporate colleagues as needed

The Requirements

Arabic Fluency

Business-level English both written and spoken

Proficient in Microsoft applications

Excellent written and oral communication skills

Prior experience of performing data entry Functions in HR system will be appreciated

Strong Administration Skills

Ability to work independently and function well in a team and matrix structure

Arabic Fluency

Business-level English both written and spoken

Proficient in Microsoft applications

Excellent written and oral communication skills

Prior experience of performing data entry Functions in HR system will be appreciated

Strong Administration Skills

Ability to work independently and function well in a team and matrix structure

Contract Details

- Duration: 5 months

- Start Date: 1st March 2026

- Employment Type: Temporary Contract

- Work Arrangement: Hybrid (Cairobased)

- Hours: Fulltime

Application Process

• Stage 1: Online application and recruiter review

• Stage 2 Live video interviews with hiring managers

• Stage 3: Offer and onboarding

Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email.