Were looking for a Talent Director to own candidate profiling evaluation and shortlisting across our growing CX design AI and delivery practices.
This is a remote leadership role for someone senior enough to independently judge who is suitable for client-facing delivery roles. The mandate is clear: protect delivery quality by ensuring only the right candidates reach internal stakeholders and clients. This role is not operational recruitment. It is a decision-making role that requires strong judgment deep understanding of digital CX and delivery disciplines and the confidence to say no.
Own end-to-end candidate profiling and shortlisting for all senior and mid-level roles
Define role criteria and seniority benchmarks in collaboration with internal stakeholders
Screen CVs portfolios and profiles with a delivery and client-readiness lens
Conduct structured interviews to assess capability maturity and real-world experience
Evaluate candidates across CX UX Service Design AI Project or Delivery Management
Distinguish clearly between theoretical knowledge and proven delivery experience
Act as the quality gate before candidates are presented internally or to clients
Prepare concise decision-ready candidate summaries with clear rationale
Push back on unrealistic role expectations or unsuitable profiles
Work independently and remotely with full accountability for shortlist quality
7 years of experience in talent leadership recruitment consulting or delivery roles
Strong exposure to CX UX Service Design Digital Delivery and AI-enabled services
Proven ability to assess seniority not just skills listed on a CV
Experience hiring for or working within agencies consultancies or digital product teams
High confidence in rejecting unsuitable candidates without escalation
Clear judgment structured thinking and strong communication skills
Comfort operating autonomously in a remote part-time setup
Brainlake is an experience and digital productdesign agency helping ambitious brands governments and innovators turn ideas into human-centered digital products.